Patient Liaison (Pre-PA Students Only)

Job Details

Description

It’s the people that make the difference. Are you ready to make your impact?

Midwest Orthopaedics at Rush, with locations in Chicago and the Western Suburbs, is nationally recognized as a leader in comprehensive orthopedic services. The physicians of Midwest Orthopaedics at Rush have received specialized training in orthopedic surgery and in subspecialty areas within the field of orthopedic medicine and can diagnose and treat even the most complicated and rare musculoskeletal conditions. The Orthopedic Program at Rush University Medical Center is ranked Top10 in the nation by U.S. News and World Report. Midwest Orthopaedics at Rush doctors are the official team physicians for the Chicago White Sox, Chicago Bulls, Chicago Fire Soccer Club and DePaul University Athletics.

Ready to join? Do you need more clinical hours for PA school? We have a position for you on Dr. Cole's team. Dr. Cole is a sports medicine, knee, and shoulder surgeon that has frequently been recognized as one of the “Best Doctors in America” since 2004 and as a “Top Doctor” in the Chicago metro area since 2003. Under the direction of the physician and PAs, this role will support the existing team in a clinical and administrative setting. The candidate must be self-motivated, highly organized, and a good communicator along with ability to multitask to be considered for this role. This is a full-time position ideal for post-college students looking to gain valuable experience in the medical field before pursuing further education.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

• Ensure patients receive the care they need
• Help patients understand the Orthopedics services available to them
• Assist patients with priority triage and scheduling
• Answer telephone calls, route calls, provide information, take messages and check voicemails and emails in accordance with the practice procedures
• Assist in scheduling and adjusting patient appointments to maximize patient care
• Discuss treatment plans presentation
• Verify insurance
• Prepare clinic day in EMR system and in the office
• Maintain the clinic schedule
• Triage and respond to online inquiring to determine patient suitability for our practice and scheduling
• Assist with maintaining all materials needed for patient care
• Assist with surgical scheduling on clinic days
  
  

Education And/or Experience

• Bachelor's degree required.
• Students interested in pursuing a career as a Physician Assistant (PA) or Pre-Med.
• Previous experience in a healthcare or orthopedics setting is preferred but not required.
• Strong interpersonal skills and ability to communicate effectively with patients and healthcare professionals.
• Excellent organizational skills and attention to detai
• Ability to multitask in a fast-paced environment including problem solving, decision making, strategic thinking, planning, communication, results driven and performance management while displaying leadership.
• Good phone skills – clear, easy to understand, reliable with following up as needed, good conflict-resolution skills to handle possible patient situations in a nationally ranked Orthopedic Office.
  
  

What’s in it for you? MOR offers their employees a comprehensive compensation and benefits package.

Pay Range: $18.00 - $22.00 per hour. Compensation at MOR is determined by many factors, which may include but are not limited to, job-related skills and level of experience, education, certifications, geographic location, market data and internal equity. Base pay is only a portion of the total rewards package.

• Medical, Dental and Vision Insurance.
• Paid Time Off and Paid Holidays.
• Company-paid life and long-term disability insurance.
• Voluntary life, AD&D, and short-term disability insurance.
• Critical Illness and Accident Insurance.
• 401(k) Savings Plan.
• 401(k) Employer Contribution.
• Pet Insurance.
• Commuter Benefits.
• Employee Assistance Program (EAP).
• Tax-Advantaged Accounts (FSA, HSA, Dependent Care FSA).
• HSA Employer Contribution (when enrolled in a HDHP).
• Tuition Reimbursement.
• Excellent working relationship with prestigious group of physicians in Orthopedics in the US and #1 in Illinois and Indiana.
  
  

Our employees make the difference in our patients’ lives, and we value their contributions. Midwest Orthopaedics at Rush offers a comprehensive compensation and benefits package and an opportunity to grow and develop your career with an industry leader. Come see what we’re all about. #INDAOJ