What are the responsibilities and job description for the Service Advisor position at Midwest Superstore?
BENEFITS:
- Career growth opportunities
- Medical and dental coverage available after 2 month period
- Paid vacation
- 401(k)
- RESPONSIBILITIES:
- Greet customers promptly
- Obtain customer and vehicle information
- Clearly report all vehicle symptoms as described by the customer
- Determine and recommend needed maintenance base on age, mileage and history of vehicle
- Prepare a complete and accurate estimate of cost for labor and parts
- Establish follow up time
- Monitor the progress of each vehicle throughout the day, and updating customers frequently
- Verify that the final invoice reconciles with the work performed on the repair order
- Explain all completed work and charges to customers
REQUIREMENTS:
- Proven record of achieving exceptional Customer Satisfaction
- Past experience as a Service Advisor, Assistant Lane Manager or Service Consultant is a must
- Above average energy level
- A desire for a long term career with a growing organization
- Personal and professional integrity
We are an Equal Opportunity Employer
Job Type: Full-time
Shift:
- Day shift
Work Days:
- Monday to Friday
- Rotating weekends
Work Location: In person