What are the responsibilities and job description for the Customer Service Team Lead position at MidWestOne Bank?
About MidWestOne Bank
We're a community bank with a culture based on integrity and customer care. Our team is the foundation of our success.
Job Description
We're seeking a detail-oriented Retail Operations Specialist to join our team. As a Retail Operations Specialist, you will play a key role in ensuring the smooth operation of our retail banking services.
Key Responsibilities
- Provide exceptional customer service to our clients.
- Analyze and resolve operational issues efficiently.
- Collaborate with cross-functional teams to achieve business objectives.
Required Skills and Qualifications
To be successful in this role, you'll need:
- Excellent communication and problem-solving skills.
- Ability to work in a fast-paced environment.
- Strong analytical and organizational skills.
Benefits
We offer a comprehensive benefits package, including:
- Competitive salary and bonuses.
- Award-winning employee recognition program.
- Ongoing training and development opportunities.
