What are the responsibilities and job description for the Automotive Service Advisor (Honda Experience Preferred!) position at Mike Piazza Honda?
Honda and CDK Experience Preferred!!!
Mike Piazza Honda is looking for Service Advisor to join our team of professionals for our Service Department.
The ideal candidate will possess a high energy level, a positive attitude, strong organization, communication, and problem-solving skills.
Company paid Dental, Vision, Short-term and Life Insurance coverage for our full-time employees!
Employee Assistance Program (EAP) network available for our full-time employees and their dependents.
BENEFITS:
- Medical coverage, including a HSA option, available
- Voluntary insurance coverage such as Short/Long Term Disability, Life, Critical Illness, Hospital Indemnity & Accident Plans available
- Competitive Pay Plan
- 401(K) Plan with Company match after 6 months
- Paid Vacation & Holidays
- Five-Day work week (Closed Sundays)
DAY-TO-DAY RESPONSIBILITIES OF THE SERVICE ADVISOR:
- Greeting and assisting customers with service write up
- Handling incoming and outgoing appointment setting and service calls
- Assisting Service team with day to day operations of the department
- Reviewing repairs and invoices with customer and collecting payment as needed
- Complete follow up as directed with guests for Customer Surveys
- Ensure proper documentation is completed to comply with regulations and standards
- Generate service repair orders
- Motivate Service Technicians
- Friendly and knowledgeable customer service skills
- Make recommendations based on time and mileage
- Generate estimates for repairs and maintenance
- Keep customers informed of their vehicle status
SKILLS & QUALIFICATIONS TO BE SUCCESSFUL IN THE ROLE:
- Self-motivated
- Team player
- Dependability
- Customer service skills
- Service excellence attitude
- Organization & time management Skills
- Ability to thrive in a fast-paced environment
- Excellent written and verbal communication skills
A valid State Driver’s License and ability to pass a pre-employment criminal background check are required for employment.
APPLY TODAY!
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible schedule
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Shift:
- Day shift
Work Days:
- Monday to Friday
- Weekends as needed
Experience:
- Automotive Advisor/Writer: 2 years (Preferred)
Work Location: In person