IT Support

We are an established construction company based in Moorpark, seeking a self-motivated and experienced IT Support Technician to join our dedicated team. This role involves managing day-to-day IT operations, maintaining technology systems and equipment, and providing onsite and remote support to users. You will be responsible for troubleshooting issues, supporting end-users, and ensuring the smooth operation of our IT infrastructure, including servers, networks, and data security. You should be focused on customer service, teamwork, communication and problem-solving with the ability to work within project timelines and meet deadlines.

Our company values excellence, service, integrity, respect, unity, and perseverance. The ideal candidate will share these values and demonstrate a proactive, organized, and efficient approach to managing multiple responsibilities.

Key Responsibilities

• Manage user accounts, backups, and system configurations.
• Provide in-house and remote support for software, hardware, and equipment.
• Troubleshoot and resolve issues with desktops, laptops, mobile devices, printers, and copiers.
• Ensure operating systems and software are updated and running efficiently.
• Procure, configure, and maintain computers, devices, and software.
• Manage and distribute mobile devices and assist with office phone systems.
• Oversee servers, security systems, and specialized software like QuickBooks.
• Maintain and update administrative IT documentation.
• Collaborate effectively with team members and provide exceptional customer service.
• Perform additional tasks as assigned.

Qualifications and Skills

• Minimum 5 years of experience in IT support or a related role.
• Strong troubleshooting skills with a polite, patient, and user-friendly approach.
• Experience managing third-party vendors.
• Microsoft operating systems and Office 365. (Required 3-5 years of experience)
• Microsoft Azure/Entra and 365 administration. (Required 3-5 years of experience)
• Networking protocols (e.g., Wi-Fi, TCP/IP, firewalls, security).
• Software such as Adobe Acrobat and Outlook.
• Familiarity with QuickBooks or Yardi (preferred but not required).
• Experience with Mac/Apple devices (a plus but not required).
• Ability to work collaboratively across departments and handle confidential information.

If you are a proactive and service-oriented IT professional with a passion for maintaining reliable and secure technology systems, we encourage you to apply and join our amazing team.

Job Types: Full-time, Permanent

Pay: $25.00 - $30.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Ability to Commute:

• Moorpark, CA 93021 (Required)

Ability to Relocate:

• Moorpark, CA 93021: Relocate before starting work (Required)

Work Location: In person

Salary : $25 - $30