What are the responsibilities and job description for the Dispatcher/Office Administrator position at Miksis Services Inc.?
We are a respected service-based company located in Healdsburg, CA, seeking a reliable and organized Dispatcher / Administrative Assistant to join our team. This role is ideal for someone who enjoys a fast-paced environment, takes initiative, and communicates well with both field crews and clients.
Core Responsibilities
- Answer and manage multiple phone lines professionally
- Dispatch field staff and equipment to job sites based on job requirements
- Maintain and update the daily job board and schedule
- Ensure daily field activity logs are submitted and completed correctly
- Understand and coordinate proper tools and equipment for specific job types
- Maintain organized office paperwork and digital records
- Respond to emails and maintain correspondence using Microsoft Outlook
- Use Microsoft Excel and Word to assist with reporting, logs, and administrative tasks
Client & Office Support
- Support the Office Administrator with filing, data entry, and general admin duties
- Maintain professional relationships with clients, contractors, city officials, and municipalities
- Follow up on open work orders, job completions, and customer inquiries
- Assist with special projects and contribute to continuous office efficiency
What We’re Looking For
- 2 years of experience in dispatching and administrative roles (service industry preferred)
- Proficient in Microsoft Excel, Word, and Outlook
- Geographical familiarity with Sonoma County and surrounding areas to determine service coverage quickly
- Excellent verbal and written communication skills
- Highly organized, detail-oriented, and able to prioritize under pressure
- Familiarity with plumbing services and field service coordination is a strong plus
- Professional, personable, and comfortable working with public agencies
- A team player with a positive attitude and sense of humor
Job Type: Full-time
Pay: $18.00 - $22.00 per hour
Expected hours: 40 per week
Benefits:
- Health insurance
- Paid time off
Schedule:
- 8 hour shift
Ability to Commute:
- Healdsburg, CA 95448 (Required)
Ability to Relocate:
- Healdsburg, CA 95448: Relocate before starting work (Preferred)
Work Location: In person
Salary : $18 - $22