What are the responsibilities and job description for the Front Desk Receptionist position at Mikula Salon and Spa?
Job Overview:
We are seeking an organized and customer-oriented individual to join our team as a Front Desk Receptionist. As the first point of contact for our company, you will play a crucial role in providing excellent customer service and ensuring smooth operations at the front desk. This position requires strong organizational skills, attention to detail, and the ability to multitask in a fast-paced environment.
Responsibilities:
- Greet and welcome visitors in a friendly and professional manner
- Answer phone calls, take messages, and direct calls to the appropriate person or department
- Manage incoming and outgoing mail and packages
- Assist with scheduling appointments and maintaining calendars
- Handle customer inquiries and provide accurate information about our products or services
- Coordinate and assist with various administrative tasks such as filing, data entry, and document preparation
- Maintain cleanliness and organization of the front desk area
Experience:
-Prefer experience in a beauty/salon/spa environment but not mandatory
- Strong proofreading skills to ensure accuracy in written communications
- Familiarity with front desk operations and phone systems
- Ability to coordinate projects and assist with event planning
- Excellent customer service skills with the ability to handle difficult situations professionally
- Strong organizational skills to manage multiple tasks efficiently
If you are a detail-oriented individual with excellent communication skills and a passion for providing exceptional customer service, we would love to hear from you. Apply now to join our team as a Front Desk Receptionist!
Job Types: Full-time, Part-time
Pay: From $13.00 per hour
Expected hours: 16 – 36 per week
Benefits:
- Employee discount
- Flexible schedule
- Referral program
Schedule:
- 4 hour shift
- 8 hour shift
Work Location: In person
Salary : $13