What are the responsibilities and job description for the Manufacturing Technical Sales Support position at Milacron?
Shift 1 (United States of America)
Position Summary
Develop comprehensive sales quotations, track order progress, intervene with customers and internal organization on order issues, participate in customer discussion when required for sales support, work closely with sales organization to determine order specifications, work with manufacturing to set delivery dates and resolve issues.
Work You’ll Do
Part of the Customer Service Team.
Basic Qualifications
Milacron is a global leader in the manufacture, distribution and service of highly engineered and customized systems within the $27 billion plastic technology and processing industry. We are the only global company with a full-line product portfolio that includes hot runner systems, injection molding, extrusion equipment. We maintain strong market positions across these products, as well as leading positions in process control systems, mold bases and components, maintenance, repair and operating (“MRO”) supplies for plastic processing equipment. Our strategy is to deliver highly customized equipment, components and service to our customers throughout the lifecycle of their plastic processing technology systems.
EEO: The policy of Milacron is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity/expression or veteran status. We are committed to being an Equal Employment Opportunity (EEO) Employer and offer opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us at recruitingaccommodations@milacron.com. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.
Position Summary
Develop comprehensive sales quotations, track order progress, intervene with customers and internal organization on order issues, participate in customer discussion when required for sales support, work closely with sales organization to determine order specifications, work with manufacturing to set delivery dates and resolve issues.
Work You’ll Do
- Prepare sales quotations for sales organization
- Enter orders.
- Advise and support sales and customers in the selection of the correct equipment for specific applications
- Communicate with salesforce and customers
- Investigate problem orders and provide improvement suggestions
- Relay confirmed ship dates to sales and customers
- Help in the development of sales tools
- Provide input on sales quotations for customers
- Track order progress and resolve order issues
Part of the Customer Service Team.
Basic Qualifications
- Should be able to work with multiple projects (multi-task) in a specialty product environment.
- Ability to read and understand Engineering Drawings to quote properly.
- Ability to review and understand preinspection reports for quoting screw rebuilds.
- Proficiency in the use of PC based applications, including Microsoft Office.
- Computer Literate
- Excel
- Word
- Project
- Mechanical aptitude
- Ability to perform well in strenuous and high-pressure settings
- High energy/drive for successful completion of tasks
- Careful attention to detail
- 2-3 years of related experience or equivalent years of experience and training
- Combination of education and experience as described above
- Associates Degree in Business or Mechanical Engineering
Milacron is a global leader in the manufacture, distribution and service of highly engineered and customized systems within the $27 billion plastic technology and processing industry. We are the only global company with a full-line product portfolio that includes hot runner systems, injection molding, extrusion equipment. We maintain strong market positions across these products, as well as leading positions in process control systems, mold bases and components, maintenance, repair and operating (“MRO”) supplies for plastic processing equipment. Our strategy is to deliver highly customized equipment, components and service to our customers throughout the lifecycle of their plastic processing technology systems.
EEO: The policy of Milacron is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity/expression or veteran status. We are committed to being an Equal Employment Opportunity (EEO) Employer and offer opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us at recruitingaccommodations@milacron.com. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.
