What are the responsibilities and job description for the Technical Sales Support Specialist position at Velocity Tech?
Job Title : Technical Sales Support Specialist
Position Type : Full Time
Location : Canton, GA
Client is seeking a motivated and skilled Pre-Sales Support Engineer with a strong background in drafting, particularly with facilities design The ideal candidate will have at least 3 years of drafting experience and proficient skills in AUTOCAD. As a Pre-Sales Support Engineer, you will play a crucial role in collaborating with the sales team to design and redesign plants using our equipment. This role will involve on-site visits to plants, where you will work closely with clients to understand their requirements and develop customized solutions using AUTOCAD.
Responsibilities :
- Collaborate with the sales team to understand customer requirements and provide technical solutions.
- Conduct on-site visits to plants to assess existing layouts and equipment configurations.
- Develop detailed drawings and technical documentation using AUTOCAD for plant design or redesign and equipment layout.
- Work closely with clients to customize solutions that meet their specific needs and optimize plant efficiency.
- Assist in the creation of proposals, presentations, and technical materials for clients.
- Provide technical support and guidance to customers throughout the sales process.
- Coordinate with internal teams such as marketing to ensure seamless integration and implementation of solutions.
- Stay updated on industry trends, best practices, and technological advancements.
Qualifications :
Benefits :
Skills : Technical knowledge, Customer service, Problem-solving, Communication, Sales skills, Product knowledge, CRM software proficiency, Presentation skills