What are the responsibilities and job description for the DISPATCHER position at Milestone Environmental Services LLC?
Ensure maximum productivity by achieving or exceeding Company-established goals by successfully routing vehicles.
Able to adapt to scenarios in which trucking needs to be redirected to another destination.
Assign loads to drivers based on designated routes and driver location.
Prepare, update and dispense the daily route schedule.
Gather and maintain route sheet documentation for pick-ups (scheduled, missed, extra pickups, logbooks), route completions and driver locations.
Ensure route completion via the driver check-in process.
Reviews dispatch system and driver assignments to ensure all loads are dispatched and that detailed information on assigned loads is relayed and completely understood.
Courteously interact with customers, as required. Receive customer calls, taking orders in a friendly and focused manner.
Maintain communication of any delays with the customer and ensure to relay such delays to logistics supervisor.
Report driver performance issues or concerns to appropriate management for resolution.
Ensures all costs for services are rendered and or recovered.
Follow all required safety policies and procedures.
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