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Insurance Verification Representative and Billing Specialist

Milestones Psychology & Therapy
Dothan, AL Full Time
POSTED ON 1/29/2025
AVAILABLE BEFORE 3/28/2025

Milestones Psychology & Therapy is a growing practice offering psychology, counseling, speech, occupational and physical therapy services to the greater Wiregrass area. We are looking for a vibrant, organized, and self-motivated person who can work in an energetic office environment. This job requires strong multitasking skills and attention to detail.

The ideal candidate will have experience in medical records, front desk training (in an office setting), some medical terminology, and a minimum of 1 years experience in mental health, speech, occupational and physical therapy insurance/billing.

Responsibilities include but not limited to:

  • Verify new patient insurance eligibility/benefits
  • Call parents for new intakes and maintain speech and occupational therapy waitlist
  • Send new patient paperwork to new patients and check existing new patient paperwork to keep up to date
  • Assist front desk with phones, check ins, collecting copays, etc.
  • Check insurance, visit limits, authorizations & referrals for existing patients daily
  • Follow-up with parents/ peds office for referrals/ MCD screenings needed
  • Send peds referral updates for new evals
  • Keep up with/ remind therapist of evals/auths due
  • Complete and follow-up with insurance authorizations/appeals forms and documents needed
  • Code and submit insurance billing
  • Understand basic insurance principles as it related to billing
  • Post insurance payments

Job Type: Full-time

Benefits:

  • 401(k)
  • Dental insurance
  • Health insurance
  • Paid time off

Schedule:

  • Monday to Friday

Experience:

  • Insurance verification: 1 year (Required)
  • Medical office: 1 year (Required)

Ability to Relocate:

  • Dothan, AL 36303: Relocate before starting work (Required)

Work Location: In person

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