General Manager

Job Summary: We are seeking an experienced and dynamic General Manager to join our team at a world-class resort. The ideal candidate will have a proven track record of leading and managing hotel operations with a focus on delivering exceptional customer service and driving revenue growth. The General Manager will be responsible for overseeing all aspects of the hotel, from managing day-to-day operations to developing and implementing strategic plans. This is an exciting opportunity for a seasoned hospitality professional who is passionate about hospitality and leadership. Duties: - Oversee all aspects of the hotel, including front desk, housekeeping, food and beverage, and maintenance. - Lead and manage a diverse team of hotel staff, including management, front desk, housekeeping, and food and beverage staff. - Develop and implement operational strategies to drive revenue growth and improve customer satisfaction. - Monitor and control hotel expenses to achieve budgetary targets. - Ensure compliance with hotel policies and procedures. - Supervise and train hotel staff, including conducting performance evaluations and providing coaching and feedback. - Demonstrate excellent phone etiquette and proficiency with hotel phone systems. - Develop and maintain strong relationships with guests and provide exceptional customer service. - Manage and maintain relationships with local vendors and suppliers. - Ensure the hotel is maintained to a high standard, including the upkeep of facilities and equipment. - Collaborate with other hotel departments to achieve shared goals. - Identify and implement opportunities to increase revenue and profitability. Experience: - At least 7 years of experience in hotel management, with a focus on resort management. - Proven leadership and management skills, with experience in supervising and training hotel staff. - Strong understanding of hotel operations, including front desk, housekeeping, food and beverage, and maintenance. - Excellent customer service skills, with the ability to provide exceptional service to guests. - Experience with hotel phone systems and demonstrated proficiency in phone etiquette. - Multilingual skills are highly desirable. This is an exciting opportunity for a seasoned hospitality professional who is passionate about leadership and driving revenue growth. If you are interested in joining our team and have the skills and experience required for this role, please apply today.

Job Type: Full-time

Pay: $150,000.00 - $180,000.00 per year

Benefits:

• 401(k) matching
• Flexible schedule
• Paid jury duty
• Paid training

Schedule:

• Holidays
• Nights as needed
• Weekends as needed

Education:

• Bachelor's (Required)

Experience:

• General Manager: 7 years (Required)

Ability to Commute:

• Los Angeles, CA 90071 (Required)

Ability to Relocate:

• Los Angeles, CA 90071: Relocate before starting work (Required)

Work Location: In person

Salary : $150,000 - $180,000