What are the responsibilities and job description for the HR Operations Associate position at Millennium Management LLC?
HR Operations Associate
Responsibilities
Execution of Operational business processes for the employee life cycle, including but not limited to the below :
Onboarding
Transfers
Job Changes
Offboarding
Employee / Manager inquiries
First point of contact for all HR related queries and process requirements
Play a role in continuously improving HR Operations methodologies, processes, workflow and automation
Partner effectively with stakeholders across HR and in other departments on BAU, projects and team / department goals
Collaborate with Global Service Center on the transition of work, process design and ongoing projects
Act as escalation point for GSC
Partner with HR Business Partners on the transition of work by evaluating current process, design necessary process changes, creating / updating materials, establish timelines and global communication plans
Analyze and report HR data to proactively identify and address trends and issues
Qualifications / Skills Required
Minimum of 4 years of experience
Demonstrated ability to partner / collaborate within the HR Operations team, within HR and outside of HR
Commercial approach with an interest in the business, the environment and its people
Detail oriented; demonstrates thoroughness and strong ownership of work
Strong knowledge of MS Outlook, Word, Excel and PowerPoint
Outstanding verbal and interpersonal skills, with poise and confidence to interact with and influence clients at all levels
Ability to adapt in a fast paced, high pressure, constantly evolving environment
Ability to problem solve creatively with a proficiency in data analytics
Demonstrate judgment and integrity in sensitive situations
Demonstrate conviction in your ideas and ability to drive solutions
Core Competencies for HR Operations Associate Role
1. Communication Skills
Verbal Communication : Clear and effective speaking skills in one-on-one and group settings.
Written Communication : Proficiency in writing reports, memos, and email correspondences.
Listening Skills : Active listening to understand employee concerns and feedback.
3. Interpersonal Skills
Empathy and Emotional Intelligence : Sensitivity to employee needs and emotions.
Conflict Resolution : Ability to mediate disputes and foster a positive work environment.
Relationship Building : Establishing strong working relationships across all levels of the organization.
4. Analytical and Problem-Solving Skills
Data Analysis : Ability to interpret HR metrics and data to inform decision-making.
Critical Thinking : Assessing situations accurately and developing effective solutions.
Attention to Detail : Ensuring accuracy in HR documentation and processes.
5. Organizational Skills
Time Management : Prioritizing tasks and managing time efficiently.
Multitasking : Handling multiple responsibilities simultaneously without compromising quality.
Project Management : Leading HR projects from inception to completion.
6. Technical Skills
HRIS : Proficiency with Human Resource Information Systems.
Microsoft Office Suite : Competency in MS Word, Excel, PowerPoint, and Outlook.
7. Ethical Practice
Confidentiality : Maintaining privacy of employee information.
Integrity : Adhering to ethical standards and company policies.
Trustworthiness : Gaining and retaining the trust of employees and management.
8. Change Management
Adaptability : Being flexible and open to change.
Leadership : Guiding and supporting employees through organizational changes.
Strategic Planning : Contributing to long-term HR strategies and goals.
9. Customer Service Orientation
Responsiveness : Timely addressing employee inquiries and concerns.
Service Excellence : Striving for high standards in all HR services provided.
Supportive Attitude : Maintaining a helpful and supportive approach towards employees.
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