Service Runner and Shop Hand

KEY AREAS OF RESPONSIBILITY

Greet customers promptly and professionally at all times.

Pick up and deliver customers, parts, paperwork and equipment.

Assist department, as needed, with managing the drop-off and pick-up of customers' cars.

Wash and vacuum vehicles for delivery.

Updating loaner inventory and maintaining loaner appearance.

Shop cleaning and organizing.

Road testing vehicles in for Service.

Deliver parts to department when needed and distributes to appropriate managers and/or technicians.

Maintain the professional appearance of the department by ensuring the cleanliness of the department, including, but not limited to, emptying garbage containers, sweeping, mopping, cleaning debris from the lot, etc.

Verify that invoice matches purchase order for each pick-up, requests recipient's signature on each delivery entry.

Participate in training programs that are made available.

Maintain and execute compliance guidelines, policies and procedures at all times. Including, but not limited to state and federal laws, health and safety policies, OSHA, Red Flags, Privacy and OFAC.

Any other duties deemed necessary by management.

QUALIFICATIONS

Must be presentable and professional appearing at all times

Must have valid driver’s license and good driving record

High school diploma or equivalent preferred

Good time management skills

Dependable

EXPECTATIONS

Ability to demonstrate Miller Auto’s customer service practice and principles

Ability to work in a fast pace environment

Ability to set priorities and focus on the task at hand

Ability to demonstrate Miller Auto’s Mission and Values

Ability to follow direction, process and procedures

Ability to work as part of a team