Account / Office Manager

Job Description

Job Description

Are you looking for a fulfilling career working outdoors? Miller Creek Lawn & Landscape is a leader in the landscaping industry, providing high-quality services to residential and commercial clients. We specialize in landscape design, installation, and maintenance.

The Account / Office Manager oversees day-to-day office operations, ensures smooth business workflows, and manages client accounts to maintain satisfaction and business growth. This role combines administrative expertise with strong interpersonal and organizational skills to support the company's success.

Qualifications :

• Minimum experience of 2-5 years in administrative or related roles.
• Excellent organizational and multitasking skills.
• Comfort with strategizing and execution.
• Ability to adapt with changing schedules.
• Team player with a high level of dedication towards serving others.
• Ability to self-manage and operate independently.
• Ability to manage changing priorities throughout the day.
• Ability to work with confidential information.
• Excellent communication, critical thinking, and problem-solving skills.
• Proficiency in QuickBooks, CRM software, Microsoft Office Suite & Google Workspace.
• Possess a high degree of professionalism.
• Possess a ready-to-assist positive attitude.

Responsibilites :

Administrative tasks :

• Answering phone(s) / emails and coordinating the distribution of all incoming communications.
• Scheduling meetings and consultations.
• Provide general administrative and clerical support to ensure efficient office operations.
• Prepare, distribute, and track various reports, proposals / contracts, requests, and other communications on a regular schedule.
• Type, proofread, and edit Standard Operating Procedure documents as needed.
• Assist in estimating.
• Obtain and process all Subcontractor compliance.
• Schedule utility location marking.
• Client correspondences; incoming and outgoing.
• Reconcile past due accounts.
• Maintain Jobber workflow, including requests, quotes, jobs and invoices.
• Maintain neat and organized office operations throughout all offices.
• Checking and distributing mail.
• Process employee forms including but not limited to time off requests and missed punch forms.
• Monitor and enforce employee Jobber tasks including job notes and photos.
Benefits :
• 401(k)
• Flexible schedule

Time off request forms are easily accessible and always available.

• Referral program

Refer someone who you believe is good for the company and receive $300 once they have been with the company for more than 6 months.

• OT Pay : 1 & pay after 40 hours / week - Overtime hours regularly available.
• Minnesota Sick & Safe time : 1hr for every 30 hours worked.
• After 6 Months / Full-time employment : 401(k) : Make direct paycheck contributions to a Retirement account.