What are the responsibilities and job description for the Support Services Coordinator position at Miller Johnson?
Miller Johnson, one of Michigan’s largest full-service law firms, is seeking a Support Services Coordinator for our downtown Grand Rapids office.
RESPONSIBILITIES
- Collaborate with team members to efficiently fulfill all Support Services responsibilities, creating a harmonious and productive office atmosphere.
- Receive, sort, scan and distribute incoming mail accurately and promptly. Additionally, prepare outgoing mail, manage interoffice rounds, and handle packages and deliveries from services like FedEx, UPS, and other couriers.
- Efficiently organize, prioritize, and process copy jobs and projects.
- Ensure that conference rooms are set up in a timely and accurate manner, aligning with the specific needs and preferences of attorneys and clients.
- Effectively serve as a backup for the receptionist during their breaks, lunches, vacations, or other absences. Greet visitors, answer phone calls, and provide essential front-desk support while maintaining a welcoming and professional demeanor.
- Assist in the maintenance and stocking of galleys and supplies to ensure that staff and visitors have access to refreshments and necessary office materials.
- All other duties as assigned.
SKILLS AND EXPERIENCE
- High School Diploma or GED required
- At least 1 year of administrative experience is preferred
- Experience in a law firm, or other professional services setting is a plus
- Excellent communication and organizational skills
- Strong client service skills, discretion, and confidentiality.
- Proficiency in Microsoft Office
- Ability to work flexibly and collaboratively in a fast-pace environment
At Miller Johnson, we believe in fostering an exceptional work experience that includes a healthy work-life balance, an inclusive culture that values uniquely talented team members, and a technologically advanced work environment. We offer competitive wages, flexible scheduling, paid time off, and annual performance reviews. Our benefit package includes medical, dental, vision, life insurance, short and long term disability insurance, long-term care insurance, paid parental leave, tuition reimbursement, adoption assistance, and a 401(k) retirement plan. EOE.
Job Type: Full-time
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Parental leave
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Ability to Relocate:
- Grand Rapids, MI 49503: Relocate before starting work (Required)
Work Location: In person
