What are the responsibilities and job description for the IT Student Technician position at Millersville University?
Position Information
Requisition Number
Stu365P
Position Type
Student Worker
Department
Department of Student Workers
Job Title
IT Student Technician
Classification
Student Worker
Pay Rate
Starting rate is $12 per hour
Position Summary Information
Hours per week
Minimum of 10, up to 30 hours
Days Worked
Flexiable
Hours / Shift worked
Flexiable
Posting Detail Information
Job Summary / Basic Function
As an IT Student Technician, you will provide both remote and in person assistance to the University community by providing technical assistance and support related to technological issues at Millersville University. The issues you may work with include but are not limited to issues with connectivity issues, Windows or Mac computer issues / questions, mobile devices (Android or iPhone), copiers / printers, Office 365 issues, and a variety of other software issues.
This position is two-fold, learning how to both work with University students, staff, and faculty, over the phone and in person. A strong sense of problem solving, and investigative skills are necessary. You will be expected to document all work in our ticketing system. Strong communication skills are a must in this position.
Required Qualifications
- Maintain strict confidentiality
- Clear and professional communication
- Strong attention to detail
- Willingness to perform varied duties and ask questions
- Ability to multitask
- Excellent written and verbal communication
- Ability to lift 20 lbs
- Willingness to learn and adapt
- Research and investigative skills for troubleshooting
Preferred Qualifications
Previous customer service experience
Basic computer skills (proficiency in Office 365)
Basic hardware skills
Job Duties
Tasks may include :
Working Conditions and Physical Effort
Posting Open Date
10 / 24 / 2024
Posting Close Date
05 / 13 / 2025
Special Instructions to Applicants
Previous experience is not required. We will provide training to all.
Resume is required, cover letter optional. We highly encourage you to your upload class schedule, which allows us to to determine the best working hours during your academic and extra-curricular schedule.
Quicklink for Posting / Requisition
https : / / jobs.millersville.edu / postings / 12422
Documents Needed to Apply
Required Documents
Optional Documents
Supplemental Questions
Required fields are indicated with an asterisk (
Open Ended Question)
Open Ended Question)
YES - I have another job on campus and am in the student payroll system.
Salary : $12
