Student Worker – The CREW at Admissions

Job Summary / Basic Function

The Office of Undergraduate Admissions employs a team of students to help share what the “Millersville University Experience” is really like, while helping recruit prospective students. Team members consist of :

Communication Center Representative :

Communication Center Representatives are often the ‘digital’ first point of contact for students and their families seeking admission to Millersville University. This position receives and distributes all the general internal messages (text messages, live agent calls, emails) received by the department. The Communications Center Representative is the liaison between Millersville University and its current and prospective students and families.

Front Desk Attendant :

Front Desk Attendants greet visitors to the Lombardo Welcome Center and assist those guests in meeting with Lombardo residents or correctly redirecting them to other buildings and personnel. Front Desk Attendants help create a first impression of Millersville University for our in-person guests, setting the tone of the visit by demonstrating the University’s EPPIIC values of Professionalism and Compassion.

Tour Guides :

Campus Tour Guides share with prospective students and family members what life is like as an MU student. Each guide utilizes their unique experience to paint a picture of what their day is like as they traverse campus sharing information about the buildings, people, programs, and culture of Millersville University.

Required Qualifications

• Ability to maintain strict confidentiality.
• Customer service skills
• Computer skills (Proficiency in Microsoft Word, Excel, etc.)
• Willingness to perform varied duties.
• Ability to multitask and work with multiple projects at one time
• Are articulate, professional, and responsible.
• Are full-time or part-time with the intention to remain at MU for at least a year.
• Share our strong enthusiasm for Millersville University.
• Are flexible, positive, and enthusiastic about being the first representative of Millersville University.
• Work well independently and in a team setting.
• Reflect the diversity of our student population.
• Can maintain at least a 2.25 GPA (cumulative and by semester).
• Must complete 3 required clearances (PA Criminal Background, Child Abuse History, and FBI Fingerprints).

Preferred Qualifications

Job Duties

Task may include but are not limited to :

Working Conditions and Physical Effort

Posting Open Date 02 / 03 / Posting Close Date 12 / 01 / Special Instructions to Applicants

Quicklink for Posting / Requisition