Security Officer and Dispatcher

This position serves a dual role as a Public Safety security officer and dispatcher for the institution. Ensuring the safety of the community via diligent patrol, life safety checks, and service to the campus community. They also ensure the safety of the community, via monitoring of campus alarm systems, phone lines, radio network, weather/news sources, handling walk in customers, and acting as an ambassador of the department and University.

This position has been designated as an “Essential” Employee under the Emergency Preparedness Plan in order to ensure that University operations continue uninterrupted during periods of public health or other emergencies, including those that require Millikin University to close or restrict operations.

ESSENTIAL DUTIES AND RESPONSIBILITIES include, but are not limited to, the following:

Act as the first point of contact for any emergency or non-emergency calls and are responsible for assisting the caller to a department and/or assisting the caller as needed

Manage a multi-line control system and be able to use it in a high-pressure or emergency situation

Use a wide variety of communication systems to answer and respond to customer questions, including phones, computers and radios

Daily patrol activity to ensure campus safety and security

Security staffing of special events and programs

Life safety checks of campus buildings and systems

Securing and un-securing of campus buildings and classrooms

General Investigation and reporting of incidents on campus

Enforcement of University rules and regulations

Maintain secure control of lost and found or evidentiary items

Act as a first responder in crisis situations, including medical emergencies

Observe and report any suspicious activity, threats to campus safety, or other concerns

Provide safety escorts to campus community members as needed

Act as customer service representative for the department

Monitor and use university radio network to support Public Safety personnel in the field

Monitor and respond to university alarm (fire/burglar/panic) systems

Monitor university access control system

Monitor weather alert radio

Monitor radio scanner for potential safety threats to campus

Maintain department databases, including parking program

Administer sign out of key sets and issued keys

Administer sign out of university vehicles

Serve as 24-hour contact point for University administration

Utilize the crisis communication networks for the institution as directed

Other job-related duties as assigned.

SUPERVISORY RESPONSIBILITIES: This position does not have supervisory responsibilities in accordance with the organization’s policies and applicable laws.

QUALIFICATIONS: To perform this job successfully, an individual must be able to succeed in a result-driven professional organization. Maintaining professional performance, demeanor, team-approach and focus on results while working under pressure in a dynamic environment. Customer, budget, quality and delivery conscious mindset. Ability to establish priorities, work independently with minimal supervision and facilitate teamwork. Highly organized, with the ability to plan, execute and multitask to meet deadlines with accuracy and attention to detail.

Minimum Education and/or Experience

· High School Diploma/GED required; Associates degree or higher preferred

· Prior Military, Corrections, Law Enforcement, Dispatch, Security preferred.

· Microsoft Office Suite

· First aid/CPR/AED

· Criminal/civil/regulatory investigations

· Strong verbal, written and interpersonal skills

· Ability to organize

· Problem solving

· Attention to detail; time management; work prioritization to meet deadlines

· Ability to adapt and adjust sometimes on short notice

· Mental toughness to perform and lead during crisis.

Qualified applicants should submit a cover letter, resume, and contact information of three professional references to millikin.edu/employment. Review of applications will begin immediately and continue until the position is filled. Employment and first day of work is contingent upon successful completion of a background check. Millikin University is an equal opportunity employer. Candidates from traditionally underrepresented groups in this field are encouraged to apply. Beyond meeting fully its legal obligations for non-discrimination, Millikin University is committed to building a diverse and inclusive community where members from all backgrounds can live, learn, and thrive. Millikin offers a competitive salary and full benefit package, including eligibility for tuition waiver. To view Millikin’s benefits, please go to https://millikin.edu/about/administration/human-resources/benefits.

Job Type: Full-time

Pay: $17.00 per hour

Benefits:

• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Schedule:

• Day shift
• Evening shift
• Monday to Friday
• Night shift
• Weekends as needed

Ability to Relocate:

• Decatur, IL 62522: Relocate before starting work (Required)

Work Location: In person

Salary : $17