Digital Marketing Manager

POSITION SUMMARY:

The Marketing Team (MarCom) at Milliman, Global Corporate Services (GCS), is looking to hire a Digital Marketing Manager. The Digital Marketing Manager will lead a team of professionals to ensure successful management and execution of front-end website updates, digital UX design, email marketing campaigns, and CRM user support and training. This role will help drive digital transformation within Milliman's MarCom department, playing a role in developing skills and capabilities of the team, with an eye toward the future of Milliman's digital footprint. This is a hands-on role and so, the ideal candidate is expected to have proficiency with CRM and other marketing tools.

RESPONSIBILITIES:

• Lead, mentor, and manage a team of digital marketing and web development professionals
• Oversee front-end web and CRM user engagement projects from inception to deployment
• Serve as key contact and provide prompt response to internal and external inquiries/requests in a concise, clear and timely manner
• Coordinate the process and execution of assigned projects
• Manage team's day-to-day tasks and have in-depth involvement to allow for early identification of potential challenges
• Interface with corporate team members, clients, and vendors to ensure that materials reflect Milliman's brand
• Set clear goals, provide regular feedback and identify opportunities for improvement for team
• Partner with the team to identify ways to make the website and email marketing more user-friendly, responsive, and optimized for digital engagement
• Analyze and communicate web analytics and implement strategies to improve traffic and engagement
• Support the growth of CRM utilization across the firm via user communication and outreach and continuous development of best practices and training material
• Create user engagement measurement, monitor CRM data integrity and identify areas of optimization and additional support

SKILLS & QUALIFICATIONS REQUIRED:

• Bachelor's degree in Marketing, Business, Communications, or a related field
• The ideal candidate must have 5 years of experience in digital marketing, website management, or in a similar capacity.
• The ideal candidate must have 3 years of proven experience managing a team and leading digital projects.
• The ideal candidate must have previous experience working in role managing performance and business process, user support and delivering system trainings.
• The ideal candidate must have proficiency with CRM (Dynamics 365 preferred), CMS (Content Management System) and email marketing platforms.
• Must have excellent analytical, problem-solving, and communication skills.
• Must have the ability to work in a fast-paced environment and manage multiple projects simultaneously.
• Must have strong written and verbal communication skills.

LOCATION:

• This is a remote role

APPLICATION DEADLINE

• The expected application deadline for this job is March 15th, 2025.

COMPENSATION:

The salary range for this role is $87,000 to $177,000, depending on a combination of factors, including, but not limited to, education, relevant work experience, qualifications, skills, certifications, location, etc.

BENEFITS:

At Milliman, we focus on creating an environment that recognizes - and meets - the personal and professional needs of the individual and their family. We offer competitive benefits which include the following based on plan eligibility:

• A 401(k) plan with matching program, and profit sharing contribution

• Employee Assistance Program (EAP)

• A discretionary bonus program

• Paid Time Off (PTO) starts accruing on the first day of work and can be used for any reason; full-time employees will accrue 15 days of PTO per year, and employees working less than a full-time schedule will accrue PTO at a prorated amount based on hours worked

• Family building benefits, including adoption and fertility assistance and paid parental leave up to 12 weeks for employees who have worked for Milliman for at least 12 months and have worked at least 1,250 hours in the preceding 12-month period

• Commuter Program, which allows you to use pre-tax dollars to pay for your parking or public transit expenses to get to and from work. You may utilize this benefit any time throughout the year and funds will be available the first of the month following your first contribution.

• A minimum of 10 paid holidays

• Milliman covers 100% of the premiums for life insurance, AD&D, and both short-term and long-term disability coverage

• Flexible spending accounts allow employees to set aside pre-tax dollars to pay for dependent care, transportation, and applicable medical needs

ABOUT MILLIMAN:

Independent for over 77 years, Milliman delivers market-leading services and solutions to clients worldwide. Today, we are helping companies take on some of the world's most critical and complex issues, including retirement funding and healthcare financing, risk management and regulatory compliance, data analytics and business transformation.

Through a team of professionals ranging from actuaries to clinicians, technology specialists to plan administrators, we offer unparalleled expertise in employee benefits, investment consulting, healthcare, life insurance and financial services, and property and casualty insurance.

EQUAL OPPORTUNITY:

All qualified applicants will receive consideration for employment, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.