What are the responsibilities and job description for the Receptionist position at Mills Automotive Group?
This position will be responsible for managing our dealership’s front desk, warmly greeting all incoming Guests, and answering and transferring incoming phone calls with a smile. Ensuring a positive and welcoming experience and environment, and providing World Class Guest Service at every touchpoint! We are looking for a positive and professional individual that will be an excellent first impression for our Guests. This individual requires being dependable, personable, detail oriented, organized, and able to work independently. Excellent communication and Guest service skills are a must!
This position requires:
- Welcoming all guests and directing them to the appropriate Team Member or department.
- Answering calls, taking messages, and transferring calls to the correct Team Member.
- Embodying Exceptional Guest Service within our Culture and Core Values
- Creating World Class Guest Experiences with each and every Guest and Customer
- Efficiently answer the phones within two rings, and ensuring Guests are directed appropriately
- Work in our Cashier’s Office when required.
- Safe, secure, and confidential handling of money and invoices when assisting in the Cashier’s Office
- The ability and willingness to be cross trained at multiple posts/desks within our various businesses.
- Performing administrative tasks, such as data entry, scanning, filing, special projects, and providing support to other departments.
The workdays for this position are Monday through Friday, with a rotational Saturday.
The starting hourly pay rate range for this position is $15.00 – $16.00 and will be evaluated based upon relevant skills, training, experience, education and other job-related factors permitted by law.
We offer YOU:
- Opportunity for growth and advancement within our Company!
- Leader in our industry for overall Employment Package!
- Medical Insurance
- Dental Insurance
- Vision Plan
- Health Savings Account
- Cafeteria Plan
- Life Insurance
- Employer sponsored 401(k) & potential Profit Sharing
- Paid Time Off
- Designated Paid Holidays
The Health, Wellness, and Safety of our Team Members is a Top Priority for our Company!
Mills - A Trusted Tradition Since 1922!
Experience
Preferred- 2 year(s): Customer Service
Education
Required- High School or better
Behaviors
Required- Team Player: Works well as a member of a group
- Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
- Enthusiastic: Shows intense and eager enjoyment and interest
- Dedicated: Devoted to a task or purpose with loyalty or integrity
Motivations
Required- Self-Starter: Inspired to perform without outside help
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Salary : $15 - $16
