Director of Athletics

Responsibilities:

• Oversees all Athletic and Fitness Operations of the Club, including the Fitness Center, Equipment, Personal Training, Locker Rooms, Programming, Group Exercise, Pilates, and Childcare.
• Recruits the key personnel for Spa, Fitness Maintenance, Aquatics, and Operations, where applicable. Ensures the staff is fully knowledgeable on the use and benefits of services, products, programs, and activities by conducting regularly scheduled staff meetings and training workshops.
• Collaborates with General Manager and Director of Finance on annual budget.
• Submits all paperwork and financial reporting, including payroll.
• Ensures accurate facility maintenance procedures and checklists through routine preventative maintenance and repair.
• Maintains a monthly inventory of supplies, equipment, and or products.
• Works with Marketing Department to ensure good lines of communication with membership and to promote programming.
• Supports the Sales team on prospective tours.
• Conducts on-going training/educational programs for department. Holds team meetings on a regular schedule.
• Ensures appropriate facility supervisory coverage through use of a Manager on Duty (MOD) system. Ensures fiscal responsibility through efficient scheduling of facility and, when necessary, makes changes to stay within budgetary guidelines.
• Assesses all employees’ progress continually; coaches employees with positive reinforcement, and disciplines, when necessary, fairly and consistently; participates in annual performance evaluations, and, when necessary, assists in the termination process.
• Provides excellent customer service and monitors guest feedback using comment cards and other customer care techniques. Supervises and follows up on guest requests and comments.
• Ensures facility is only accessed by actual members and/or guests, and that it is safe and secure at all times.
• Directs and oversees all facility operations to ensure achievement of sales and retention goals, business objectives and facility profitability.
• Attends all management functions and meetings associated with client.
• Develops annual strategic plan highlighting targeted operational, marketing, programming, customer service and financial objectives.
• Recommends and develops marketing strategies to include planning/coordinating promotions, facility activities and effective advertising.
• Maintains cooperation and teamwork throughout the facility, placing a high emphasis on client service and satisfaction.
• Identifies, evaluates, and resolves problems in a timely manner, utilizing innovative ideas and sound judgment.
• Develops and implements systematic programming to bolster member engagement.
• Ensure compliance with all state licensing and health requirements.
• Periodically take on clients for personal training where applicable, there is also commission opportunities related to training or class instruction.
• Other duties as assigned

Qualifications:

• Bachelor’s degree in health fitness or business management field
• Minimum of 3 years supervisory experience in a large multi amenity facility
• Strategic planning, membership marketing and sales, employee supervision and training, fitness/health promotion, programming, and financial management skills
• Must be able to lift 45-pound weight plates
• Excellent customer service skills
• Efficient, well organized, and able to handle a variety of duties simultaneously
• Professional manner, discretion, and appearance
• Excellent verbal and written skills
• Energetic, enthusiastic and motivational
• Effective leadership skills and strong work ethic
• Personal Training and or certifications associated with the industry are highly desirable
• Proficient in appropriate computer skills and office equipment
• Ability to stand for long periods of time.
• Awareness of proper body mechanics to prevent injury
• This position required the ability to stand, stoop, kneel, crouch, bend, walk, and talk
• The employee is regularly required to use hands to finger, handle, feel or operate objects, tools, or controls; and reach with hands and arms
• Available to work nights, weekends, and holidays

Job Types: Full-time, Part-time

Pay: $60,000.00 - $75,000.00 per year

Expected hours: 45 per week

Benefits:

• Dental insurance
• Employee assistance program
• Health insurance
• Paid time off
• Retirement plan
• Vision insurance

Ability to Commute:

• Milwaukee, WI 53202 (Required)

Ability to Relocate:

• Milwaukee, WI 53202: Relocate before starting work (Preferred)

Work Location: In person

Salary : $60,000 - $75,000