What are the responsibilities and job description for the Front Desk Receptionist position at Minabella Beauty Resort?
About us
Minabella is a small business in BEAUTY_WELLNESS in Omaha, NE 68154.
This Position is for part-time & weekend shifts.
Our work environment includes:
- Lively atmosphere
- Casual work attire
- Welcome guests daily as a representative for the salon
- Inputting client details and appointments into software system
- Answer all incoming calls and handle caller’s inquiries
- Handling appointment reservations done online and over the phone
- Direct guests to the right staff member to begin service promptly
- Utilize spa software functions to book appointments, assign staff duties, maintain clients’ information and privacy, and take payment and check-out..
- Maintaining cleanliness in the receptionist area.
- Optimizes clients’ satisfaction by getting appointments in and situated with the correct staff member in a timely fashion.
- Assuring appointments are on schedule by notifying staff members of client's arrival and time management
- Remind staff members of service delays and being prompt yet empathetic to delays.
- Ensuring availability of service information by filing and retrieving client records.
- Maintains client accounts by obtaining, recording, and updating personal and financial information, while maintains privacy.
- Resolve customer issues, complaints, or problems.
Receptionist/Manager Qualifications:
- Excellent Customer Service skills & communication skills
- Must be 19
- Must be able to work weekends/ Part-Time hours
- A friendly and professional telephone manner
- The ability to adapt to variety of different clientele personalities
- Great problem solving skills
- COMPUTERIZED TECHNOLOGY PROFICIENT
- FLEXIBLE work duties and AVAILABILITY
- MULTI-TASKER while remaining calm and organized
- Maintain professionalism and FOCUS
- TEAM player!!!
Work Remotely
- No
Job Type: Part-time
Pay: From $15.00 per hour
Benefits:
- Employee discount
Schedule:
- 10 hour shift
- Day shift
- Weekends only
Application Question(s):
- Can you work weekends and evenings? This is required for this position
- Are you 19 or older? This is required for this position
- What is your work availability?
Work Location: In person
Salary : $15