What are the responsibilities and job description for the Evening Receptionist position at Mindful Health?
Mindful Health Receptionist
Mindful Health is a fast-growing company with the goal of providing an intentionally different approach to mental health and well-being. Mindful Health is a combination of Bricks and Mortar locations and virtual service offerings across the state of Texas to create a high-end client experience. We currently have locations in the following locations: Rockwall, Heath, San Antonio, Georgetown, and now Cypress!
Mindful Health creates an atmosphere that supports and values our clients and team members. Our commitment is to cultivate a place that provides intentional and exceptional care for our clients and a warm and nurturing environment for our team so we can make a lasting impact in our communities. We believe that health encompasses the whole person, mind, and body, and our clinical programming is built around this belief. We work to empower clients to live fuller and healthier lives. We maintain these same beliefs in developing and supporting our Mindful Health team. We seek enthusiastic individuals passionate about helping clients and value working in a team environment. Please visit our website for more information about our services and team at www.mindful.health.
Qualifications include:
Ability to operate a personal computer.
Proficient with Microsoft Office Suite
Strong attention to detail and ability to multi-task
Reliable, professional, courteous, and patient
Strong written and verbal communication
Excellent customer service skills
Understanding of and commitment to the appropriate protection of confidential patient information
Active CPR certification
Job Duties Overview:
Provide the client’s initial and renewal visit paperwork for completion, including office policies and required documents for signature.
Accurately schedule and reschedule client appointments for individual and group practice in a timely manner.
Prepare, update, and maintain accurate client profiles utilizing electronic file practice management software.
Collect co-pay/co-insurance and private client payments.
Assist with communication between clients and providers.
Assist prospective clients by answering questions and inquiries about our practice.
Submit records to inquiring parties with proper release forms and materials documentation.
Communicate the arrival of a patient and their needs to the clinical staff and notify the providers of any changes/anticipated issues with the daily schedule.
Basics Requirements:
1 years of front desk or receptionist experience
Experience working within a behavioral health outpatient or inpatient facility a plus.
Spanish language proficiency is a benefit.
High School Diploma
Mindful Health offers:
A healthy & positive atmosphere where everyone is valued.
Flexibility in schedule & work hours (Monday through Friday, 8 am – 5 pm). As the clinic grows, evening availability may be necessary.
The compensation is $16/hr - $22/hr.
Benefits (for full-time staff only)
120 hours (15 days) of paid time off
40 hours (5 days of sick leave)
24 hours (3 days) of paid bereavement leave per occurrence.
9 paid holidays
Medical and supplemental health insurance (vision, dental, long-term disability, short-term disability, life insurance, etc.).
Professional development opportunities
The job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time, with or without notice.
Mindful Health is a fast-growing company with the goal of providing an intentionally different approach to mental health and well-being. Mindful Health is a combination of Bricks and Mortar locations and virtual service offerings across the state of Texas to create a high-end client experience. We currently have locations in the following locations: Rockwall, Heath, San Antonio, Georgetown, and now Cypress!
Mindful Health creates an atmosphere that supports and values our clients and team members. Our commitment is to cultivate a place that provides intentional and exceptional care for our clients and a warm and nurturing environment for our team so we can make a lasting impact in our communities. We believe that health encompasses the whole person, mind, and body, and our clinical programming is built around this belief. We work to empower clients to live fuller and healthier lives. We maintain these same beliefs in developing and supporting our Mindful Health team. We seek enthusiastic individuals passionate about helping clients and value working in a team environment. Please visit our website for more information about our services and team at www.mindful.health.
Qualifications include:
Ability to operate a personal computer.
Proficient with Microsoft Office Suite
Strong attention to detail and ability to multi-task
Reliable, professional, courteous, and patient
Strong written and verbal communication
Excellent customer service skills
Understanding of and commitment to the appropriate protection of confidential patient information
Active CPR certification
Job Duties Overview:
Provide the client’s initial and renewal visit paperwork for completion, including office policies and required documents for signature.
Accurately schedule and reschedule client appointments for individual and group practice in a timely manner.
Prepare, update, and maintain accurate client profiles utilizing electronic file practice management software.
Collect co-pay/co-insurance and private client payments.
Assist with communication between clients and providers.
Assist prospective clients by answering questions and inquiries about our practice.
Submit records to inquiring parties with proper release forms and materials documentation.
Communicate the arrival of a patient and their needs to the clinical staff and notify the providers of any changes/anticipated issues with the daily schedule.
Basics Requirements:
1 years of front desk or receptionist experience
Experience working within a behavioral health outpatient or inpatient facility a plus.
Spanish language proficiency is a benefit.
High School Diploma
Mindful Health offers:
A healthy & positive atmosphere where everyone is valued.
Flexibility in schedule & work hours (Monday through Friday, 8 am – 5 pm). As the clinic grows, evening availability may be necessary.
The compensation is $16/hr - $22/hr.
Benefits (for full-time staff only)
120 hours (15 days) of paid time off
40 hours (5 days of sick leave)
24 hours (3 days) of paid bereavement leave per occurrence.
9 paid holidays
Medical and supplemental health insurance (vision, dental, long-term disability, short-term disability, life insurance, etc.).
Professional development opportunities
The job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time, with or without notice.
Salary : $16 - $22
