What are the responsibilities and job description for the Administrative Assistant position at Mindlance?
JOB DESCRIPTION
Interview : Phone Interview and Virtual Interview
Shift : Monday to Friday 8am to 5pm
Job Title : Sales Support Associate
PURPOSE OF THE JOB
This position provides administrative assistance for the Foam Sales organization in order to offer our sales professionals more time in front of customers. The Sales Support Associate is the first point of contact for members of the sales organization, and is responsible for the dissemination of information. The ideal candidate is a team player and active learner who adapts to change and consistently finds ways to eliminate waste in processes across the organization.
Reports to : Sales Director
JOB RESPONSIBILITIES
Service our Sales Team
Coordinate and administer sales team meetings, customer events, and conference.
Work directly with Sales team on needs of Trade Shows and industry events
Maintain / Own various FOAM Sales Team Outlook distribution lists
Maintain / Own Sales Team Rosters and shared BOX folder
Maintain Customer Profiles
Document follow-up necessities for above mentioned events
Annual National Sales meeting : Partner with the FOAM Administrative Coordinator to fully align expectations and needs for the FOAM Sales team on space, awards, attendees, etc...
Customer events - assist in coordinating location selection, managing communications and registration process, and ordering of food and beverage
Trade Shows - (For small to medium Trade Shows) booking booth, order all marketing materials from 2 Scale, and coordinate with attendees and vendor. Attend event to set up booth, meet with customer to review messaging and content of event, work in the booth, interact with customers, give out marketing material. For large trade shows, collaborate with the Trade Show Administrator.
Contractor Events, Conference Calls - work directly with the Sales Director, RSL or ASM
Communicate and order promotional items, business cards, and other marketing related needs
Assist sales team with customized requests for graphics, print jobs (local marketing)
Educate and assist sales team with questions while navigating OC systems and software (i.e. BI / Concur)
Investigate budget and policy related questions as needed
Manage regional membership dues and seasonal tickets
Promo tracking for credits issued through pricing
Research and escalate questions pertaining to toolbox orders and literature / sample availability
Work closely with FOAM Sales Operations with needs related to sales territories, customer requests, mailings, etc...
Coordinate and assist with travel arrangements as needed
Additional duties as needed, dependent upon areas supported.
Manages our Agent pricing documents
Uses Opportunity pipeline section of CRM to track jobs for agents
Participates in CRM and Portal test and learns and is a dynamics user
Eliminate waste from the sales organization
Eliminate waste through process improvement and operating efficiency
Identify opportunities to develop, maintain and execute standard practices
Educate sales team on available tools (Powe BI, MyOC, etc)
Participating in on-going team meetings to leverage knowledge and best practices from sales support across the company
Demonstrate teamwork
Work effectively with others to meet or exceed organizational goals
Share best practices
Proactively offer solutions to benefit the sales organization
Leverage resources in a manner that ensures accountability in meeting deadlines
Support a teaming environment and see opportunity in change
JOB REQUIREMENTS
MINIMUM QUALIFICATIONS :
Bachelor's degree preferred
Prior experience in providing administrative support to a Sales organization
MS Dynamics and CRM experience
This role is based out of our World Headquarters building in Toledo, OH, with in-office expectations at least 3 days a week
EXPERIENCE :
Experience in an ever-changing, fast-paced environment
Proven experience in project management and organization of meetings and events
Ability to work independently and in teams
Prior support of field sales in administrative capacity
Experience in problem solving and identifying solutions in the best interest of the company and the customer
Ability to identify, act on, and lead continuous change management improvement efforts
Knowledge Power BI is helpful
EEO :
Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of - Minority / Gender / Disability / Religion / LGBTQI / Age / Veterans."
