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Performance Management Analyst

Mindlance
Austin, TX Full Time
POSTED ON 3/16/2025
AVAILABLE BEFORE 4/7/2025

Job Title : Performance Management Analyst Years of experience 3-7 years Duties

  • Utilize data analysis tools and techniques to extract, cleanse, and analyze performance data related to servicing Client Pay products
  • Create regular performance reports to key stakeholders, highlighting trends, insights, and opportunities for improvement
  • Collaborate with cross-functional teams to identify data sources and ensure data accuracy.

Skills

  • Proficient in data analysis tools and techniques, such as Tableau, PowerBI or Looker
  • Strong analytical and problem-solving skills
  • Excellent communication and presentation skills
  • Experience with Microsoft Excel and the iWork Suite (Pages, Numbers, Keynote)
  • Familiarity with the Client Pay ecosystem, including Client Card, Client Cash, and adjacent products
  • Experience working with contact centers is a plus

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