What are the responsibilities and job description for the System Administrator position at Mindlance?
Job Description :
System Administrator, often abbreviated as sysadmin, is responsible for the maintenance, configuration, and reliable operation of computer systems and servers. Their primary duties include :
Installing and configuring hardware and software components to ensure system security and efficiency.
Monitoring system performance and troubleshooting issues.
Creating user accounts and managing access control.
Installing and upgrading software and operating systems.
Performing regular backups and ensuring data integrity.
Collaborating with network engineers to ensure smooth operation of the organization's IT infrastructure.
Providing technical support and guidance to users.
Documenting system configurations and changes.
Implementing and maintaining security measures to protect systems and data.
Conducting periodic system audits and ensuring compliance with security policies.
Position Requirements :
nalyze complex hardware and software issues associated with storage related technologies, including Netapp, Dell / EMC SAN, Azure Netapp Files, OCI, and Fiber Channel Switch management.
nalyze complex hardware and software issues associated with complex storage platforms including EMC, NetApp, and others.
Configure and maintain Dell EMC Data domain and Veritas Netbackup.
Maintain and monitor Wintel, Linux and Client platform health and performance from a storage perspective.
Maintain storage inventory information to ensure accuracy of configuration management DB.
Support the production release management system for documenting, planning, and implementing IT changes.
Plan, coordinate, communicate and implement patching activities for Storage and Backup platforms.
Refine and automate regular processes, track issues, and document changes.
1PRIMARY PURPOSE OF POSITION
Provide hands on support for delivery and maintenance of IT solutions. Provide IT teams and business personnel with technology solutions by weighing advantages of technology standards, market availability of products, and risks and benefits of technology to meet business / IT needs. Maintain significant customer engagement, work planning, project management services provided to IT customers.
2PRIMARY DUTIES AND ACCOUNTABILITIES
nalyze complex hardware and software issues associated with storage related technologies, including Netapp NAS / SAN, Dell / EMC SAN, Azure Netapp Files, OCI, and Fiber Channel Switch management.
nalyze complex hardware and software issues associated with complex storage platforms including Dell EMC, NetApp, and others.
Configure and maintain Dell EMC Data domain and Veritas Netbackup. Experience with Cohesity a plus.
Maintain and monitor Wintel, Linux and Client platform health and performance from a storage perspective.
Maintain storage inventory information to ensure accuracy of configuration management DB.
Support the production release management system for documenting, planning, and implementing IT changes.
Plan, coordinate, communicate and implement patching activities for Storage and Backup platforms.
Refine and automate regular processes, track issues, and document changes.
ssist in racking and stacking of storage devices in Exelon's datacenters.
Provide 24x7 support and participate in on call rotation for critical production systems.
Perform scheduled maintenance and support release deployment activities after hours.
Provide technical expertise and / or solution delivery support for maintaining performance and reliability of server solutions.
Maintain and enhance engagement with business and IT partners to sustain service levels and high availability of server compute services. Visible and accessible to clients providing guidance for how to successfully request new devices as needed.
Build and maintains knowledge of new technologies or technology opportunities for on-prem and Cloud based services.
ssists in coordinating and implementing planned infrastructure changes for business and / or IT clients.
Ensures proper implementation of technology both within the production and the development environments.
Looks for ways to automate processes to allow more efficient use of resources.
Finds ways over, around and through barriers to success. Self-starter. A results-oriented doer.
Promotes and encourages Diversity, Equity & Inclusion
3POSITION SPECIFICATIONS
Minimum :
Bachelor's Degree (Computer Science or related field) and 5-7 years relevant experience (IT infrastructure support, application support, cloud computing, disaster / recovery) or 6-9 years of relevant work experience.
Storage Team Lead Experience - 3 to 5 years in an enterprise environment.
Demonstrated proficiency in Storage operational domain.
bility to lift up to 25lbs to rack servers with assistance and use of server lifts as needed.
Ability to travel domestically.
24 / 7 on-call rotational duties.
Preferred :
Experience administrating servers and storage on-prem (physical and virtual) and in Microsoft Azure and Oracle Cloud Infrastructure.
Experience with Windows Server 2016-2022, HPE ProLiant Hardware, Oracle Enterprise Linux, Solaris, Exadata hardware helpful
Experience with scripting language such as Python, Shell
Zerto experience.
Certifications such as Azure Administrator, Oracle Cloud Administrator, Client, EMC, and NetApp helpful
Demonstrated ability with knowledge in current versions of Client hypervisor technology.
Excellent communications skills - Able to effectively communicate highly technical information in non-technical terminology (written and verbal).
Makes well-thought-out decisions on complex or ambiguous issues.
Understanding of change management principles associated with sustaining high availability of systems and preventing change related incidents due to human performance factors.
Takes good directions from Manager in performing required work.
Independence level : works under supervision of Manager.
EEO : "Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of - Minority / Gender / Disability / Religion / LGBTQI / Age / Veterans."
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