What are the responsibilities and job description for the Onsite Senior Technical Writer / B2B Developer position at Mindsoft Solutions?
Client: Comcast
IT Technical Writer IV
Location: Philadelphia, PA
Title: Senior Technical Writer, B2B Developer Experience
Job Summary
We are seeking a skilled Senior Technical Writer to create clear, engaging, and comprehensive content that supports B2B App Developers and Partners. This position will work closely with Product, Engineering, Architecture, and UX to create an end-to-end documentation journey that empowers third-party app developers to build high-quality streaming apps for entertainment devices worldwide.
Responsibilities
• Writes and maintains robust documentation that focuses on the OTT app onboarding, development, and deployment experience (e.g., feature explanations, developer guides, API references, business requirements).
• Partners with Product to define documentation strategy, establish writing guidelines, and formalize operational processes.
• Acts as a content subject matter expert that proactively gathers information from adjacent teams about upcoming platform features and improvements.
• Incorporates feedback from external partners and internal stakeholders to continually improve documentation quality and scope.
• Evangelizes technical authorship and mentors junior team members on documentation best practices.
Minimum Qualifications
• Bachelor's Degree in Journalism, Technical Communication, Engineering, or other related field (or equivalent work experience).
• 5 years of experience writing public-facing documentation for business and technical audiences.
• Writing samples that demonstrate relevant previous work.
