What are the responsibilities and job description for the Escape Room Game Master position at MindTrap Escape Room?
MindTrap Escape Room is hiring Game Masters!
MindTrap Escape Room is a real-life room escape game featuring exciting adventures, based in Temecula and Murrieta, CA. In our games, each group is enclosed in a room and has 60 minutes to complete the objective by solving puzzles, finding clues and codes; using strategy, creativity and logic. Game Masters are the key to our customers having excellent, memorable experiences; so superb customer service skills are essential. Interest in games is a plus, as you will be interacting with some of the city’s most immersive escape games. Ability to work weekends and evenings is required.
Your Responsibilities:
- Acting and Voice Acting
- Greeting guests and providing excellent customer service
- Setting up the game for each new game session
- Answering customer questions
- Guiding the customer to finish the game and giving clues as necessary
- Taking group photos
- Managing social media content
- Answering phone calls, scheduling reservations and taking payments.
- Replying to emails
- Maintaining and cleaning the store
Qualification:
- Theater, technical crew or acting experience is a plus
- Being outgoing, courteous, and engaging, with all of our participants.
- Strong sense of responsibility
- Passion for games and puzzles
- Problem solving skills
- Attention to detail
- Reliable transportation
- Customer service working experience is a plus
- Authorized worker in the US
- High school diploma or equivalent
We look forward to hearing from you! Submit your resume with a customized cover letter in order to apply.
Hours: 20-40 per week
Job Types: Full-time, Part-time
Pay: From $16.50 per hour
Expected hours: 15 – 40 per week
Benefits:
- 401(k)
Schedule:
- 4 hour shift
- 8 hour shift
- Monday to Friday
- Weekends as needed
Work Location: In person
Salary : $17