What are the responsibilities and job description for the SERVER/ AM SHIFT position at Mineral Palace Hotel & Gaming?
Job Overview
We are seeking a dedicated and enthusiastic Server to join our dynamic team. As a Server, you will play a crucial role in providing exceptional dining experiences for our guests. You will be responsible for taking orders, serving food and beverages, and ensuring that all guests receive top-notch service in a friendly and efficient manner.
Duties
- Greet and welcome guests promptly upon arrival, ensuring a warm atmosphere.
- Take accurate food and drink orders using the POS system and OpenTable software.
- Provide detailed information about menu items, including daily specials and dietary restrictions.
- Serve food and beverages to guests in a timely manner while maintaining high standards of presentation.
- Monitor guest satisfaction throughout their dining experience, addressing any concerns or requests promptly.
- Collaborate with kitchen staff to ensure accurate order preparation and timely service.
- Maintain cleanliness and sanitation of tables, service areas, and the overall dining environment.
- Assist with food preparation as needed, ensuring adherence to safety and sanitation guidelines.
- Process payments accurately and efficiently while providing excellent customer service during the transaction.
Requirements
- Previous experience in food service or as a Server is preferred but not mandatory.
- Strong customer service skills with the ability to engage positively with guests.
- Excellent time management skills to handle multiple tables efficiently during busy periods.
- Basic math skills for processing transactions and handling payments accurately.
- Familiarity with POS systems; experience with OpenTable is a plus.
- Ability to work collaboratively in a team-oriented environment while maintaining professionalism under pressure.
- Knowledge of food safety practices and sanitation standards is essential.
- Flexibility to work various shifts, including evenings, weekends, and holidays as needed.
Join us in creating memorable dining experiences for our guests while being part of an energetic team that values hard work and dedication!
Job Type: Full-time
Pay: From $7.50 per hour
Expected hours: 35 – 45 per week
Benefits:
- Employee discount
- Flexible schedule
- Food provided
- Health insurance
- Paid time off
- Paid training
- Referral program
Shift:
- Day shift
- Morning shift
Ability to Commute:
- Deadwood, SD 57732 (Required)
Ability to Relocate:
- Deadwood, SD 57732: Relocate before starting work (Required)
Work Location: In person
Salary : $8