Human Resources Manager (Remote)

Mini Mall Storage Properties has experienced rapid growth since beginning operations in 2020, and our momentum shows no signs of slowing as we continue acquiring storage facilities across North America. We are dedicated to making storage simple, accessible, and convenient for all of life’s transitions and treasures, while staying focused on leading the industry and challenging traditional norms. 

Our mission is to deliver the Mini Mall Experience in everything that we do, with a strong focus on our Service, Brand, and Employee Experiences. Our team’s dedication is what enables us to deliver an exceptional service experience to our customers – both internal and external, uphold a high level of brand consistency, and foster a workplace culture of innovation, inclusion, and collaboration.  

Guided by our values of integrity, grit, customer focus, community, and safety and security, our goal is to work together to create a company where everyone is motivated to contribute to our shared mission. We are looking for someone to help us continue to redefine the self-storage industry, build lasting relationships with the communities we serve, and set new standards for our business. 

Join us in shaping the future of self-storage as we expand across North America, and create long-lasting, meaningful careers. 

As the Human Resources Manager you will work collaboratively with the US Operations team to support with all aspects of the employee life cycle.

WHAT WILL YOU DO?

• Be a partner to the business operations teams while providing best in class Human Resources (HR) advice and support.
• Work closely with the HR Leadership team and support in the development and execution of our People strategy, acting as a conduit for information between the business and HR leadership.
• Ensure hiring plans are executed by working with the talent acquisition team to execute full cycle recruitment.
• Ensure business transactions are completed, new hires are onboarded and HRIS entries are completed and audited.
• Work directly with leaders to understand their business needs and identify opportunities for the People & Culture team to provide support.
• Drive strategic discussions with leadership teams on workforce planning, productivity, employee relations and team engagement.
• Advise and coach leaders when managing employee relation issues within their teams and people related metrics.
• Coach managers on performance management processes such as performance reviews, ongoing development discussions, and performance improvement plans.
• Support with internal investigations and provide recommendations based on findings.
• Identify improvements to existing policies, procedures, and programs to support the company’s growth and business initiatives. Communicate People & Culture policies, procedures, and programs to employees.
• Provide support in developing and implementing corporate-wide programs.
• Manage all employee lifecycle change including preparing employee transactions, letters, exit interviews etc.
• Contribute to the development of new People & Culture initiatives and projects.
• Learn something new every day

 WHAT WILL YOU NEED?

• Human Resources Education (Diploma/Certificate/Degree) with 5-8 years' related and progressive experience in Human Resources.
• Experience within a broad range of HR functions, managing full-cycle recruitment, investigations, performance management, and leadership partnering.
• Ability to initiate and build collaborative and strong partnerships with Operations. Proven experience and patience to build relationships with business leaders to elevate the service level expectations and experience.
• Natural communicator that thrives within a cross-functional team.
• Demonstrated strong problem-solving skills, a keen eye for attention to detail, and the ability to thrive in a fast-paced work environment.
• Adaptability with comfort living in the grey and the ability to take other’s perspectives and objectives into consideration. Executing our day-to-day work can be a sprint but achieving our goals and executing our strategy is a journey.
• Fluent and proficient working with technology applications and data, especially excel and Human Resource Information Systems (HRIS) systems.
• Excellent interpersonal, communication and organizational skills.
• Must complete & pass a criminal record check.

 WHAT DO WE OFFER?

• We live and breathe our core values. We make a difference and have a positive impact on people. We act responsibility and hold ourselves, and each other, accountable. We are a community with a shared ambition to unify our teams and customers. We act deliberately, and always with integrity and compassion.
• With the support from your teammates and senior leadership, you will be empowered to do things differently, grow personally and professionally, and bring your whole self to work. There's no limit to the impact you can make. 
• We provide a competitive compensation package comprised of a group benefits plan, 401K matching program, and discretionary bonus program.  
• We are committed to a safety-first work environment.  

What makes us different makes us stronger. We strive to ensure Mini Mall Storage Properties is a great place to work for everyone; where people feel safe, included, inspired, trusted, and supported so they can be — and bring — their best. We're committed to creating a respectful and inclusive workplace where unique perspectives, experiences, backgrounds, cultures, and attributes are valued and utilized to help achieve better results. As an organization with operations across different geographies, we celebrate the fact that our workforce is made up of people with diverse demographics. We are committed to ensuring our workplace is fair, equitable, and free of discrimination and harassment. Should you require accommodation to participate fully in the recruitment process, please email peopleandculture@minimallstorage.com.

#LI-SG1 #MMUS123