What are the responsibilities and job description for the Product Information Specialist position at Minimizer?
Minimizer: A Leader in Industrial Solutions
Spray Control Systems, Inc. is dedicated to providing innovative products and exceptional customer service. Our team of experts is committed to delivering high-quality solutions that meet the unique needs of our customers. As a Sales and Support Associate, you will have the opportunity to be part of a dynamic team that values collaboration, innovation, and customer satisfaction.
Job Description
Requirements
Spray Control Systems, Inc. is dedicated to providing innovative products and exceptional customer service. Our team of experts is committed to delivering high-quality solutions that meet the unique needs of our customers. As a Sales and Support Associate, you will have the opportunity to be part of a dynamic team that values collaboration, innovation, and customer satisfaction.
Job Description
- Respond to customer inquiries and resolve issues in a professional and timely manner.
- Maintain accurate records and update customer information as needed.
- Communicate effectively with internal teams to address customer concerns and provide solutions.
- Identify opportunities to improve customer satisfaction and develop strategies to address customer needs.
Requirements
- A minimum of one year of experience in customer-facing roles or direct marketing.
- Excellent communication and organizational skills.
- Proficiency in MS Office products, including Excel, Word, and Outlook.