Operations Supervisor

Operations Supervisor

Organization: North Valley Community Food Bank

Location: Colusa, CA

About Us

The Ministerial Association of Colusa County is a faith-based community organization that associates 23 Colusa County ministers and their churches as they promote food security, family stability and social health and wellness within the communities they serve and beyond. Through various programs and initiatives, we aim to address health disparities and improve access to quality healthcare and food security for the neighbors we serve.

Position Overview:

The Operations Supervisor is responsible for overseeing all logistical functions of our food bank, including the operation of the warehouse and transportation system. This role oversees the collection, storage, and distribution of food from grocers, distribution centers, and other partners to our network of partner agencies. The Operations Supervisor ensures that all activities comply with health and safety regulations and will meet the Food Bank’s programmatic needs, working closely with the Program Manager to align operations with community and partner agency demands.

Key Responsibilities:

Warehouse and Inventory Oversight

• Oversee the daily operations of the food bank warehouse, ensuring efficient organization, safety, and compliance with food handling and storage regulations.
• Manage warehouse staff, including scheduling, training, and performance evaluation.
• Maintain accurate inventory of food items, including regular stock counts and recording receipt and distribution of food products.
• Implement and optimize warehouse management systems to improve operational efficiency and accuracy.
• Ensure proper food safety and quality control standards are upheld in accordance with local, state, and federal regulations.
• Manage the receiving, inspection, and storage of food donations and purchased inventory.

Transportation and Logistics:

• Oversee the transportation system, coordinating the pick-up and delivery of food from donors (grocers, distribution centers, farms, etc.) to the warehouse and partner agencies.
• Manage truck driving staff, including scheduling, training, and performance evaluation.
• Develop and manage transportation routes to optimize fuel efficiency and timely food distribution.
• Manage the fleet of trucks, ensuring proper maintenance, compliance with regulations (e.g., CDL requirements), and that all drivers are properly trained.
• Collaborate with partner agencies and donors to schedule pick-ups and deliveries based on operational capacity.

Collaboration and Program Support:

• Work alongside the Program Manager to ensure food distribution meets programmatic needs and goals, supporting special programs or seasonal initiatives.
• Coordinate with the Program Manager to forecast demand and ensure adequate stock levels to meet program demands.
• Work with other departments, including fundraising and community engagement, to support food bank events and outreach efforts.

Staff and Volunteer Supervision:

• Supervise warehouse staff, drivers, and volunteers, including scheduling, training, and performance management.
• Ensure all staff and volunteers follow safety protocols and operational procedures.
• Foster a positive and collaborative work environment.

Compliance and Safety:

• Maintain compliance with all relevant safety regulations, including food safety guidelines (e.g., USDA, FDA), OSHA standards, and DOT requirements for transportation.
• Develop and implement safety protocols to minimize risks in the warehouse and transportation operations.
• Conduct regular safety training for staff and volunteers.

Budget and Reporting:

• Assist with budget development for operational activities, including inventory management, transportation costs, and equipment needs.
• Monitor and control expenses to align with the budget.
• Generate reports on warehouse and transportation metrics, including inventory levels, delivery performance, and food waste.

Qualifications:

• Education: Degree in logistics, supply chain management, operations, or related field preferred; NOTE: Relevant experience may be considered in lieu of formal education.
• Experience: Minimum of 5 years of experience in operations, logistics, or warehouse management, preferably within the nonprofit or food bank sector.
• Holds a Minimum of Class B Driver’s License, preferably Class A.

- Skills:

• Strong organizational and problem-solving skills.
• Proficiency in warehouse management systems and inventory software.
• Knowledge of food safety regulations and best practices in transportation logistics.
• Ability to manage staff and volunteers in a fast-paced environment.
• Excellent communication and interpersonal skills.
• Strong attention to detail and the ability to handle multiple priorities.

Physical Requirements:

• Ability to lift up to 50 pounds and operate warehouse equipment (e.g., forklifts, pallet jacks).
• Ability to work in a warehouse environment that may include varying temperatures and conditions.

Preferred Qualifications:

- Experience with transportation logistics, route planning, and fleet management.

- Familiarity with nonprofit operations, food banking, or hunger relief efforts.