What are the responsibilities and job description for the Manager, Golf Course position at Minneapolis Park and Recreation Board?
Summary
The MPRB's Golf Department is seeking a well-rounded Golf Course Manager to direct and manage one or more Minneapolis Park and Recreation Board (MPRB) golf course. Perform high level leadership, management and administrative work developing and coordinating a variety of routine work on golf courses, including pro shop and grounds to fulfill the organization's mission in serving the community.
JOIN OUR CREW, WE NEED YOU:
We are seeking employees who love nature, people, and fun. Apply today and enjoy learning new skills, meeting new friends, and serving the community, all while working in our beautiful park system. Whether you are interested in recreation, environmental education, maintenance, or customer service, we have a job for you!
Don’t miss this opportunity to be part of one of the premier park systems in the United States. Our picturesque lakes, neighborhood parks, recreation centers, and diversified programming make the park system an important component of what makes Minneapolis a great place to live, play, and work!
What You'll Do
- Responsible for the overall management of site specific golf course operations.
- Effectively plan, coordinate and direct revenue producing golf operation to ensure the mission goals, policies and priorities of the MPRB are incorporated into the operation and maintenance of the facility, programs and services.
- Develop programs that enhance rounds and revenues for the golf course that include promoting league play, selling outing/event play, and increasing daily fee play that includes marketing to all types of potential golfers for the facility(ies) to serve a diverse and broad constituent base.
- Effectively lead and manage operations for golf courses that promote highly respected facilities, services and program offerings, including planning and executing daily operational oversight, promoting excellent customer service, identifying and implementing safety practices.
- In collaboration with the Director, develop proposed golf course(s) budget and manage the golf course(s) approved budget, including managing performance goals; monitoring revenue and expenditures to assure sound fiscal control and effective and efficient use of budgeted funds, personnel, materials, and equipment; adapting plans as necessary to meet long term goals; managing and maintaining operational statistics; recommending capital improvement and rehabilitation projects.
- Hire, train, supervise, evaluate, develop and discipline subordinate employees for development of a professional and support staff with a high degree of competence and sound judgment to perform work effectively, efficiently and safely. Ensure supervision and discipline administration are aligned with Civil Service Rules and collective bargaining agreements.
- Provide strategic leadership of the golf courses resources so the operation demonstrates best practices and fully support the current and future needs of the MPRB
- Assist MPRB in identifying and addressing the park and recreation needs of underserved and under-represented communities.
What To Bring
- Bachelor's Degree from an accredited college or university with a major in Parks and Recreation, Golf Course Management/Administration, Recreation Administration, Business Administration or closely related field.
- PGA or LPGA Class A Membership (membership must be current and candidate must maintain membership while employed).
- -OR
- Equivalent combination of professional certification and management experience in golf management.
- Increasingly responsible experience in golf course operations and facility management: at least four (4) years.
- Increasingly responsible experience in leadership, management and administration: at least three (3) years.
- Experience supervising others: at least five (5) years.
- Associate's Degree from an accredited college with a major in Parks and Recreation, Golf Course Management, Recreation Administration, Business Administration, or closely related field.
- Increasingly responsible experience in golf course operations and facility management: at least six (6) years.
- Increasingly responsible experience in leadership, management and administration: at least five (5) years.
- Experience supervising others: at least seven (7) years.
- An equivalent combination of related experience and education and training may be considered.
- Class A PGA Member or comparable LPGA certification with at least 2 years of experience at a public golf course.
- Certified Food Service Manager within 12 months of hire.
- Knowledge of contemporary principles and best practices of golf industry operating standards and procedures, including grounds, food and beverage, leagues, lessons, events, tournaments, and pro shop.
- Knwoeldge of contemporary principles and best practices of personnel management and supervision.
- Knwoeldge of contemporary principles and best practices of accounting, budget preparation, and analysis of financial data.
- Ability to provide effective leadership and support toward the successful and effective performance of staff.
- Ability to establish and maintain effective, respectful, and productive working relationships.
- Ability to negotiate effective and appropriate solutions to difficult conflicts.
- Ability to set appropriate priorities while coordinating multiple projects and meeting critical deadlines.
- Outstanding customer service principles and practices and standards for a diverse customer base.
Additional Information
Job Information Session: 30-minute Job Information Session will be held will be held via conference call on Monday, February 03, 2025 at 2:00PM CT. This is your opportunity to ask questions about the civil service application process. Interested parties are encouraged to call (612) 474-1955 and use phone conference ID 348 630 454#.
Selection Process:
To apply for this full-time civil service position, applicants must complete an online application with supplemental questions at www.minneapolisparks.org/jobs. Late applications will be rejected.
What steps the selection process involves:
- We review your minimum qualifications.
- We rate your training and experience based on application materials and supplemental questions (30%).
- We conduct a structured panel interview (oral exam) (70%).
- We calculate your civil service score based on the above components and place you on the eligible list if all testing components are passed (passing score for each component and as an overall score is 70.00 or above). Eligible list will expire in three (3) months.
- We refer the top finalists to the hiring manager for an interview.
- References, including verification of employment and work performance, may be considered.
- We conduct a background check. Upon receiving a conditional offer of employment, the applicant will be asked to sign an informed consent allowing the Minneapolis Park and Recreation Board to obtain their criminal history in connection with the positions sought.
The MPRB cares about the community and YOU! Here's how we show it.
For full-time benefited positions, the MPRB offers a competitive wage and benefits package including health care, dental, life and disability insurance as well as retirement and survivor benefits. Benefits are administered by the City of Minneapolis. We pride ourselves on a comprehensive benefits program that supports employees' health and financial well-being.
Programs, resources, and benefit eligibility varies based on position, average hours worked, location and length of service. For detailed benefits information, please visit the benefits page.
INSURANCE
Health insurance
Eligibility for benefits begins the first of the month following employment date. The MPRB offers eligible employees one plan design with a choice of six provider networks, allowing you to select the best option for you. Available plans include Medica Choice Passport, Medica Elect, VantagePlus with Medica, Park Nicollet First with Medica, Ridgeview Community Network powered by Medica, and Clear Value with Medica.
Enhanced mental health services
MPRB employees and their family members covered by MPRB’s medical plan will each have access to up to 20 visits for mental health services covered at 100%. The enhanced mental health benefits will include the first 10 office visits, including evaluations and diagnostic and treatment services, and 10 intensive outpatient program visits per year per person with an in-network or out-of-network provider at no charge. After the 20 visits, regular plan benefits and coverage will apply.
Employees Assistance Program
All MPRB employees – whether covered or not by the MPRB’s employee medical plan – have access to the employee assistance program, which provides confidential services to help employees and their family members deal with a wide array of issues. Employees can speak virtually or in-person with an EAP representative.
Dental insurance
The MPRB offers dental insurance through Delta Dental of Minnesota and pays 100% of the monthly premium for eligible employees.
Long-term disability (LTD) insurance
The MPRB offers long-term disability insurance, which helps to replace income for employees who are unable to work as a result of illness or injury, and pays 100% of the monthly premium for eligible employees.
BENEFITS
Paid time off
Our generous leave package includes vacation, paid sick leave, and 12 paid holidays plus 1 floating holiday per year, which gives employees the opportunity to enhance their quality of life outside work. Amounts and accrual rates are based on years of experience and collective bargaining agreements.
Paid Parental Leave
MPRB employees are eligible for up to 12 weeks of paid parental leave in the event of a birth or placement for adoption of a child.
Retirement
MPRB employees earn a pension and may choose to participate in additional retirement savings programs.
- Pension: The MPRB participates in the Public Employees Retirement Association (PERA). Employees and the MPRB both contribute a percentage of your pay to fund future benefits.
- Deferred compensation: Employees may choose to participate in pre-tax or after-tax savings plans through the Minnesota State Retirement System (MSRS).
Eligible employees may choose to participate in the Metropass transportation program. The Metropass program allows eligible employees to enroll in a pass for unlimited bus or light rail rides at a discounted price.
LEARNING AND DEVELOPMENT
Tuition Reimbursement
The Tuition Reimbursement Program allows employees who take courses for credit and approved in advance which have a direct relationship to their job or which provide advancement opportunities within the MPRB, to request tuition reimbursement upon successful completion of coursework and proof of payment. This program is only available for reimbursement of tuition for course credit at accredited educational institutions. Eligible employees can receive up to $5,250 in reimbursement each calendar year.
Public Service Loan Forgiveness (PSLF) Program
The MPRB is a qualifying employer in the Public Service Loan Forgiveness (PSLF) Program. The PSLF Program forgives the remaining balance on your Direct Loans after you have made 120 qualifying monthly payments under a qualifying repayment plan while working full-time for a qualifying employer.
OTHER PERKS
Employees can also take advantage of optional life insurance, flexible spending accounts, technology discounts, employee discounts, and more. For more information, please visit the benefits page.