What are the responsibilities and job description for the Emergency Relief Caseworker position at Minnehaha County, SD?
Why Join Our Team
The Minnehaha County Human Services office invites applications for two Emergency Relief Caseworkers to join our team in an effort to support our community and its members. We strive to promote collaborative efforts by ensuring that all individuals and families locate alternative supportive resources that will educate, empower, and assist them in reaching their maximum potential.
Highlight of Benefits
- 11 Paid Holidays
- Health, Dental, Vision, and Life Insurance
- Generous Paid Time Off Program
- South Dakota Retirement System (SDRS)
- Deferred Compensation Plan
Keywords: case management; human services; social work
How You Will Make an Impact
- Interview clients and provide assistance to include assessing individual needs and strengths, determining eligibility for assistance, adapting services to meet client needs and providing appropriate referrals to supportive programs/services to create a planned approach to optimize client growth and future success.
- Assist individuals/families in identifying, coordinating, and facilitating with potential supportive services options to create a planned approach to optimize their growth and future success. Assist applicant in obtaining requested documentation; follow- up on information provided by the applicant to clarify /verify information to determine eligibility (i.e. calling landlords, employers, utility companies, payees, medical staff, etc.). Process vouchers to expedite payment to vendors.
- Provide and assist clients with obtaining and completing required paperwork for employment, housing, medications, etc.
- Facilitate tenant and landlord communication to find creative solutions to promote the prevention of tenant eviction.
- Provide supportive, short-term case management via phone calls and in-person appointments to promote ongoing stability and successful trajectories for applicants.
- Complete and maintain daily case records documenting services provided to address identified individual needs.
What You Need to Succeed in this Role
Bachelor's degree in social work, psychology, criminal justice, or related human service field. Comparable combination of education and experience may be considered. Must successfully complete pre-employment background process.
- Apply de-escalation strategies in tense interview situations.
- Understand and follow written and verbal directions.
- Communicate effectively verbally and in writing.
- Understand and maintain effective working relationships with supervisors, co-workers, other agencies, and the public.
- Work rotating "on call" schedule. Will be required to carry a cell phone to be available for work outside of regular schedule. Must be available to work at all times during the "on call" schedule and therefore must not be under the influence of any drugs or alcohol.
- Demonstrate team participation and embrace a workplace philosophy that enriches staff's ability to reach goals and provide a high level of customer service.
- Maintain professional appearance and demeanor.
EEO Statement
Minnehaha County is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion or creed, national origin or ancestry, citizenship, sex or gender including pregnancy, sexual orientation and gender identity, marital status, age, disability, veteran’s status, genetic information, or any other legally protected status. Arrangements for accommodations required by disabilities can be made by contacting Human Resources at (605) 367-4337.
