What are the responsibilities and job description for the Compliance Coordinator-Office & Admin Specialist Int position at Minnesota Careers?

Job Details

Working Title : Compliance Coordinator

Job Class : Office and Administrative Specialist, Intermediate

Agency : Social Work Board

Job ID : 84059
Location : St. Paul
Telework Eligible : Yes / hybrid
Full / Part Time : Full-Time
Regular / Temporary : Unlimited
Who May Apply : Open to all qualified job seekers
Date Posted : 02 / 12 / 2025
Closing Date : 02 / 18 / 2025
Hiring Agency / Seniority Unit : Social Work Board / Social Work Board-AFSCME
Division / Unit : Board of Social Work
Work Shift / Work Hours : Day Shift
Days of Work : Monday - Friday
Travel Required : No
Salary Range : $20.45 - $27.12 / hourly; $42,699 - $56,626 / annually
Classified Status : Classified
Bargaining Unit / Union : 206 - Clerical / AFSCME
Work Area : Board of Social Work
FLSA Status : Nonexempt
Designated in Connect 700 Program for Applicants with Disabilities : Yes

The work you'll do is more than just a job.

At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.

Job Summary

The Minnesota Board of Social Work ensures residents of Minnesota receive quality social work services by establishing and enforcing professional standards. The Board keeps Minnesotans safe by 1) licensing qualified social workers, 2) investigating and resolving complaints when services do not meet standards, and 3) providing outreach and education. The Compliance Coordinator will coordinate the Board's complaint resolution and compliance processes and perform special projects and other duties as assigned.Responsibilities include but are not limited to :

Process incoming complaints and monitor compliance with disciplinary orders and corrective action agreements.

Coordinate and process non-compliance referrals from the Licensing Unit, including required license late fees, noncompliance with license renewal requirements, and noncompliance with continuing education audit processes for licensees, licensing supervisors and CE providers.

Coordinate Compliance Panel meetings, and upload needed documents to the BOSW secure meeting site.

Respond accurately and professionally to inquiries from Board members and staff, health professionals and organizations, applicants and licensees, employers, and the general public.

Other duties include creating and managing files, preparing and mailing correspondence, entering data in the Board's database, posting notices on the Board web site, scanning and completing reports.

This position is a hybrid work schedule that requires a minimum of 2 days in the office per week, in addition to any required meetings or trainings throughout the year. Initial trainings will be conducted in-person.

Qualifications

Minimum Qualifications

Knowledge of communications sufficient to share information and communicate effectively with internal and external customers and write, prepare, and edit reports, correspondence, and other documents, using correct spelling, punctuation, grammar, and sentence construction.

Customer service skills sufficient to provide prompt, courteous and accurate information to customers in person, on the phone, and through e-mail and other written correspondence and effectively communicate and elicit information with tact and diplomacy.

Spreadsheet skills sufficient to effectively use spreadsheet software applications such as Microsoft Excel to create, enter, compile, store and retrieve data in a variety of reports.

Skills in word processing sufficient to effectively use word processing software applications such as Microsoft Word to construct and type letters, memos, reports, and minutes of meetings that are grammatically correct, in proper format and free of spelling errors.

Skills in data entry sufficient to enter data into specific data fields or into a database management system.

Ability to accurately handle confidential data.

Preferred Qualifications

Good interpersonal and problem-solving skills in dealing with customers in a manner that is non-escalating, helpful and directed toward customer satisfaction.

Demonstrated attention to detail and accuracy sufficient to maintain files in orderly fashion according to policies and procedures and to follow compliance deadlines.

Experience providing administrative support including processing applications, forms, complaints, etc.

Ability to establish priorities and work independently.

Ability to organize information and materials into logical and comprehensive summaries and reports.

Ability to multi-task and work in a fast-paced environment.

Physical Requirements

Ability to work in a seated or standing position for extended time periods.

Ability to regularly use phone and computer for extended time periods.

Ability to move / lift items of up to 25 pounds at times.

Additional Requirements

This position requires successful completion ofpre-employment reference checks.

Application Details

How to Apply

Select "Apply for Job" at the top of this page. If you have questions about applying for jobs, contact the Careers Help Desk at 651-259-3637 or email careers@state.mn.us . For additional information about the application process, go to .

Contact

If you have questions about this position, contact Youa Yang at youa.yang@state.mn.us . If you have questions about the selection process, contact Nella Austin at nella.austin@state.mn.us or 651-201-8005 .

To receive consideration as a Connect 700 Program applicant, apply online, email the Job ID#, the Working Title and your valid Proof of Eligibility Certificate by the closing date to Nella Austin at nella.austin@state.mn.us .

Working together to improve the state we love.

What do Minnesota's State employees have in common?

A sense of purpose in their work

Connection with their coworkers and communities

Opportunities for personal and professional growth

Benefits

As an employee, you'll have access to one of the most affordable health insurance plans in Minnesota, along with other benefits to help you and your family be well.

Your benefits may include :

Paid vacation and sick leave

12 paid holidays each year

Low-cost medical, dental, vision, and prescription drug plans

Fertility care, including IVF

Diabetes care

Dental and orthodontic care for adults and children

6 weeks paid leave for parents of newborn or newly adopted children

Pension plan that provides income when you retire (after working at least three years)

Employer paid life insurance to provide support for your family in the event of death

Short-term and long-term disability insurance that can provide income if you are unable to work due to illness or injury

Tax-free expense accounts for health, dental, and dependent care

Resources that provide support and promote physical, emotional, social, and financial well-being

Support to help you reach your career goals :

Training, classes, and professional development

Federal Public Service Loan Forgiveness Program (Some positions may qualify for the Public Service Loan Forgiveness Program. For more information, visit the Federal Student Aid website at studentaid.gov )

Employee Assistance Program (EAP) for work / life support :

A voluntary confidential program that helps employees and their families with life challenges that may impact overall health, personal well-being, or job performance

Common sources of stress can be addressed through the EAP : mental health, relationship challenges (personal and work), grief and loss, finances, and legal issues

Daily Living / Convenience Services : Chore services, home repair, trip planning, child / elder care

Programs, resources and benefits eligibility varies based on type of employment, agency, funding availability, union / collective bargaining agreement, location, and length of service with the State of Minnesota.

EQUAL OPPORTUNITY EMPLOYERS

Minnesota state agencies are equal opportunity, affirmative action, and veteran-friendly employers. State agencies are committed to creating a workforce that reflects the diversity of the state and strongly encourages persons of color and Indigenous communities, members of the LGBTQIA2S community, individuals with disabilities, women, and veterans to apply. The varied experiences and perspectives of employees strengthen the work we do together and our ability to best serve Minnesotans.

All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, sex (including pregnancy, childbirth, and disabilities related to pregnancy or childbirth), gender identity, gender expression, marital status, familial status, age, sexual orientation, status regarding public assistance, disability, veteran status or activity in a local Human Rights Commission or any other characteristic protected by law.

APPLICANTS WITH DISABILITIES

Minnesota state agencies make reasonable accommodations to their employees and applicants with disabilities. If you have a disability and need assistance in searching or applying for jobs with the State of Minnesota, call the Careers Help Desk at 651-259-3637 or email careers@state.mn.us and let us know the support you need.

Salary : $42,699 - $56,626

Apply for this job

Receive alerts for other Compliance Coordinator-Office & Admin Specialist Int job openings

Compliance Coordinator-Office & Admin Specialist Int

What are the responsibilities and job description for the Compliance Coordinator-Office & Admin Specialist Int position at Minnesota Careers?

What is the career path for a Compliance Coordinator-Office & Admin Specialist Int?

Job openings at Minnesota Careers

Not the job you're looking for? Here are some other Compliance Coordinator-Office & Admin Specialist Int jobs in the Saint Paul, MN area that may be a better fit.

We don't have any other Compliance Coordinator-Office & Admin Specialist Int jobs in the Saint Paul, MN area right now.

AI Assistant is available now!