What are the responsibilities and job description for the Temporary Licensure Assistant - Office & Admin Specialist position at Minnesota Careers?

Job Details

Working Title : Temporary Licensure Assistant

Job Class : Office and Administrative Specialist

Agency : Nursing Board

Job ID : 84048
Location : Mendota Heights
Telework Eligible : No
Full / Part Time : Full-Time
Regular / Temporary : Temporary
Who May Apply : Open to all qualified job seekers
Date Posted : 02 / 11 / 2025
Closing Date : Open until filled. Review of applications will start on 02 / 19 / 2025.
Hiring Agency / Seniority Unit : Nursing Board / Nursing Board-AFSCME
Division / Unit : Licensure
Work Shift / Work Hours : Day Shift
Days of Work : Monday - Friday
Travel Required : No
Salary Range : $20.02 - $25.03 / hourly
Classified Status : Classified
Bargaining Unit / Union : 206 - Clerical / AFSCME
Work Area : Nursing Board
Anticipated End Date : 07 / 31 / 2025
FLSA Status : Nonexempt
Designated in Connect 700 Program for Applicants with Disabilities : No

The work you'll do is more than just a job.

At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.

Job Summary

We will be filling up to two positions with this posting.

During high-demand periods, the temporary Licensure Assistant serves internal and external customers including applicants and licensees, consumers, employers of nurses, other state boards of nursing, other government agencies and Board staff in compliance with Minnesota statutes and rules. The temporary licensure assistant supports public health and safety by receiving, evaluating and processing licensure and registration information and applications. Job duties include :

Receive, review, evaluate and process applications for licensure and renewal documents.

Gather application materials from applicants, employers, national nurse testing service, other state boards of nursing, National Council of State Boards of Nursing.

Upload documents to licensure database.

Provide written response for inquiries regarding licensure and registration.

Respond to other Board staff queries regarding licensure and registration requirements and processes.

Perform data entry and record keeping responsibilities in a timely and accurate manner.

Process and enter licensure and registration data in compliance with operational and information system policies and procedures.

Ensure materials and documents are handled appropriately and in a manner that ensures data, database and record integrity and security.

Other duties as assigned.

Qualifications

Minimum Qualifications

Knowledge of communications sufficient to : (1) write, prepare, and edit materials, using correct spelling, punctuation, grammar, and sentence construction and (2) communicate effectively with internal and external customers.

Customer service skills sufficient to provide prompt, courteous and accurate information to customers on the phone, in-person, through e-mail and other written correspondence.

Skills in data entry sufficient to enter data into specific data fields or into a database management system with accuracy.

Skills in using word processing software such as Microsoft Word sufficient to provide written responses to applicants and licensees.

Preferred Qualifications

Microsoft Office skills at an intermediate level.

Demonstrated attention to detail and accuracy sufficient to review, evaluate and process licensure applications ensuring applicants meet all applicable laws and rules.

Experience using web, online and data entry software tools to perform tasks or research.

Experience using or knowledge of medical terminology.

Good interpersonal and problem-solving skills in dealing with customers in a manner that is non-escalating, helpful and directed toward customer satisfaction.

Physical Requirements

Ability to lift 10-25 lbs. at times.

Ability to regularly use phone and computer for extended time periods.

Additional Requirements

This position requires successful completion of pre-employment reference checks. To facilitate proper crediting, please ensure that your resume clearly describes your experience in the areas listed and indicates the beginning and ending month and year for each job held.

Application Details

How to Apply

Select "Apply for Job" at the top of this page. If you have questions about applying for jobs, contact the Careers Help Desk at 651-259-3637 or email careers@state.mn.us . For additional information about the application process, go to http : / / www.mn.gov / careers .

Contact

If you have questions about this position, contact Lynne Haggar at lynne.haggar@state.mn.us . If you have questions about the selection process, contact Nella Austin at nella.austin@state.mn.us or 651-201-8005 .

About Nursing Board

The Minnesota Board of Nursing exists to protect the public's health and safety through regulation of nursing, education, licensure and practice. The board conducts business through five major service areas : credentialing, education, discipline / complaint resolution, nursing practice and data.

Working together to improve the state we love.

What do Minnesota's State employees have in common?

A sense of purpose in their work

Connection with their coworkers and communities

Opportunities for personal and professional growth

Benefits

As an employee, you'll have access to one of the most affordable health insurance plans in Minnesota, along with other benefits to help you and your family be well.

Your benefits may include :

Paid sick leave

Paid holidays

Low-cost medical plans

Resources that provide support and promote physical, emotional, social, and financial well-being

Support to help you reach your career goals :

Training, classes, and professional development

Employee Assistance Program (EAP) for work / life support :

A voluntary confidential program that helps employees and their families with life challenges that may impact overall health, personal well-being, or job performance

Common sources of stress can be addressed through the EAP : mental health, relationship challenges (personal and work), grief and loss, finances, and legal issues

Daily Living / Convenience Services : Chore services, home repair, trip planning, child / elder care

Programs, resources and benefits eligibility varies based on type of employment, agency, funding availability, union / collective bargaining agreement, location, and length of service with the State of Minnesota.

EQUAL OPPORTUNITY EMPLOYERS

Minnesota state agencies are equal opportunity, affirmative action, and veteran-friendly employers. State agencies are committed to creating a workforce that reflects the diversity of the state and strongly encourages persons of color and Indigenous communities, members of the LGBTQIA2S community, individuals with disabilities, women, and veterans to apply. The varied experiences and perspectives of employees strengthen the work we do together and our ability to best serve Minnesotans.

All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, sex (including pregnancy, childbirth, and disabilities related to pregnancy or childbirth), gender identity, gender expression, marital status, familial status, age, sexual orientation, status regarding public assistance, disability, veteran status or activity in a local Human Rights Commission or any other characteristic protected by law.

APPLICANTS WITH DISABILITIES

Minnesota state agencies make reasonable accommodations to their employees and applicants with disabilities. If you have a disability and need assistance in searching or applying for jobs with the State of Minnesota, call the Careers Help Desk at 651-259-3637 or email careers@state.mn.us and let us know the support you need.

Salary : $20 - $25

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Temporary Licensure Assistant - Office & Admin Specialist

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