What are the responsibilities and job description for the Digital Content Specialist - Communications Specialist 2 position at Minnesota Department of Human Services?
Working Title: Digital Content Specialist
Job Class: Communications Specialist 2
Agency: Human Services Dept
The work you'll do is more than just a job.
At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.
Some Responsibilities Include:
Public web content - Lead BHA public web activities. Provide technical assistance to administration staff and contractors in creating and maintaining web content and communications, assure accuracy and alignment with state and federal laws, DHS/BHDH and Minnesota Information Technology Services (MN.IT) standards, editorial guidelines and user needs.
Accessibility - Ensure documents meet Section 508, Americans with Disabilities Act (ADA), W3C WCAG, and DHS accessibility standards.
Project management and process improvement - Assure web content and related projects and processes are efficient, effective and aligned with administration priorities and strategies.
Leadership and technical assistance - Utilizes survey software to assure that timely, accurate data is collected, and processes align with DHS standards, guidelines and best practices.
Communications and data platform administration - Provide leadership and technical assistance to division staff using DHS content management systems (CMS) and survey software to facilitate effective, appropriate, and efficient software use and publishing.
Minimum Qualifications
To facilitate proper crediting, please ensure that your resume clearly describes your experience in the areas listed and indicates the beginning and ending month and year for each job held.
Two (2) years of working experience developing and managing digital and website content.
Experience must include:
Select “Apply for Job” at the top of this page. If you have questions about applying for jobs, contact the Careers Help Desk at 651-259-3637 or email careers@state.mn.us. For additional information about the application process, go to http://www.mn.gov/careers.
Contact
If you have questions about this position, contact Meenia Buckner at wilhemenia.buckner@state.mn.us .
To receive consideration as a Connect 700 Program applicant, apply online, email the Job ID# 85158, the Working Title and your valid Proof of Eligibility Certificate by the closing date to Dennis Stevenson at dennis.b.stevenson@state.mn.us.
If you are an individual with a disability and need an ADA accommodation for an interview, you may contact the Department of Human Services’ ADA Coordinator at 651-431-4945 or departmentofhumanservices_ada@state.mn.us for assistance.
About Human Services Dept
WE MAKE A DIFFERENCE! The Minnesota Department of Human Services impacts the lives of 1.7 million people every year, helping them meet their basic needs so they can achieve their highest potential.
Working together to improve the state we love.
What do Minnesota's State employees have in common?
As an employee, you'll have access to one of the most affordable health insurance plans in Minnesota, along with other benefits to help you and your family be well.
Your benefits may include:
EQUAL OPPORTUNITY EMPLOYERS
Minnesota state agencies are equal opportunity, affirmative action, and veteran-friendly employers. State agencies are committed to creating a workforce that reflects the diversity of the state and strongly encourages persons of color and Indigenous communities, members of the LGBTQIA2S community, individuals with disabilities, women, and veterans to apply. The varied experiences and perspectives of employees strengthen the work we do together and our ability to best serve Minnesotans.
All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, sex (including pregnancy, childbirth, and disabilities related to pregnancy or childbirth), gender identity, gender expression, marital status, familial status, age, sexual orientation, status regarding public assistance, disability, veteran status or activity in a local Human Rights Commission or any other characteristic protected by law.
Applicants With Disabilities
Minnesota state agencies make reasonable accommodations to their employees and applicants with disabilities. If you have a disability and need assistance in searching or applying for jobs with the State of Minnesota, call the Careers Help Desk at 651-259-3637 or email careers@state.mn.us and let us know the support you need.
Job Class: Communications Specialist 2
Agency: Human Services Dept
- Job ID: 85158
- Location: St. Paul
- Telework Eligible: Yes
- Full/Part Time: Full-Time
- Regular/Temporary: Unlimited
- Who May Apply: Open to all qualified job seekers
- Date Posted: 03/26/2025
- Closing Date: 04/08/2025
- Hiring Agency/Seniority Unit: Human Services Dept / MAPE DHS Central Office
- Division/Unit: DHS-Central Office / BHDH ADAD Leg/Communications
- Work Shift/Work Hours: Day Shift / 8:00am to 4:30pm
- Days of Work: Monday - Friday
- Travel Required: No
- Salary Range: $28.82 - $42.31 / hourly; $60,176 - $88,343 / annually
- Classified Status: Classified
- Bargaining Unit/Union: 214 - MN Assoc of Professional Empl/MAPE
- FLSA Status: Nonexempt
- Designated in Connect 700 Program for Applicants with Disabilities: Yes
The work you'll do is more than just a job.
At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.
- Telework (Within Minnesota or Neighboring States) and Flexible Hours Options Are Available.
Some Responsibilities Include:
Public web content - Lead BHA public web activities. Provide technical assistance to administration staff and contractors in creating and maintaining web content and communications, assure accuracy and alignment with state and federal laws, DHS/BHDH and Minnesota Information Technology Services (MN.IT) standards, editorial guidelines and user needs.
Accessibility - Ensure documents meet Section 508, Americans with Disabilities Act (ADA), W3C WCAG, and DHS accessibility standards.
Project management and process improvement - Assure web content and related projects and processes are efficient, effective and aligned with administration priorities and strategies.
Leadership and technical assistance - Utilizes survey software to assure that timely, accurate data is collected, and processes align with DHS standards, guidelines and best practices.
Communications and data platform administration - Provide leadership and technical assistance to division staff using DHS content management systems (CMS) and survey software to facilitate effective, appropriate, and efficient software use and publishing.
Minimum Qualifications
To facilitate proper crediting, please ensure that your resume clearly describes your experience in the areas listed and indicates the beginning and ending month and year for each job held.
Two (2) years of working experience developing and managing digital and website content.
Experience must include:
- Website development content management systems (CMS) platforms and multimedia formats i.e., HTML/CCS/XML/JS and front/backend website development.
- Develop/deploy web contentusing formats based on standardweb technologies (e.g.,HTML); translate functional requirements into user interface prototypes; create websites as part of complete redesign.
- Design website elements(e.g., color schemes,links and navigation features, page layouttemplates, and graphic elements); create functional page elements such as buttons and input fields which adhere to style standards and/or best practices.
- Skilled at using MS Office Suite programs: Word, Excel, PowerPoint, Outlook, MS Teams and SharePoint.
- Understanding of project management and/or process improvement methods.
- Master’s Degree in communications, digital media, graphic design or another related field may substitute for one (1) year of experience.
- Variety of experiences working effectively with others from different backgrounds and cultures.
- Strategic use of social media in delivering public content.
- Digital publishing, web development, CMS platform administration and multimedia formats.
- Accessible user interface design (UDI) and universal design (UD) practices and principles.
- Business English, APA style, spelling, grammar to create/edit a variety of written documents.
- State of Minnesota human and health care programs along with familiarity with Section 508 of Rehabilitation Act and Americans with Disability Act (ADA) & W3C/WCAG.
- Use of Adobe Creative Cloud for document design (InDesign, Acrobat, Illustrator, Photoshop).
- Strong human relations and communication skills; communicate clearly and professionally both verbally and in writing; respond openly to requests and concerns.
- Minnesota Department of Human Services(DHS) criminal background check will be conducted on all finalists for this position. Finalists must pass the DHS background check.
- Employee reference checks will be conducted on all finalists. This may include a review of documentation related to job performance. It also includes contact with the applicant's former employer(s).
Select “Apply for Job” at the top of this page. If you have questions about applying for jobs, contact the Careers Help Desk at 651-259-3637 or email careers@state.mn.us. For additional information about the application process, go to http://www.mn.gov/careers.
Contact
If you have questions about this position, contact Meenia Buckner at wilhemenia.buckner@state.mn.us .
To receive consideration as a Connect 700 Program applicant, apply online, email the Job ID# 85158, the Working Title and your valid Proof of Eligibility Certificate by the closing date to Dennis Stevenson at dennis.b.stevenson@state.mn.us.
If you are an individual with a disability and need an ADA accommodation for an interview, you may contact the Department of Human Services’ ADA Coordinator at 651-431-4945 or departmentofhumanservices_ada@state.mn.us for assistance.
About Human Services Dept
WE MAKE A DIFFERENCE! The Minnesota Department of Human Services impacts the lives of 1.7 million people every year, helping them meet their basic needs so they can achieve their highest potential.
Working together to improve the state we love.
What do Minnesota's State employees have in common?
- A sense of purpose in their work
- Connection with their coworkers and communities
- Opportunities for personal and professional growth
As an employee, you'll have access to one of the most affordable health insurance plans in Minnesota, along with other benefits to help you and your family be well.
Your benefits may include:
- Paid vacation and sick leave
- 12 paid holidays each year
- Low-cost medical, dental, vision, and prescription drug plans
- Fertility care, including IVF
- Diabetes care
- Dental and orthodontic care for adults and children
- 6 weeks paid leave for parents of newborn or newly adopted children
- Pension plan that provides income when you retire (after working at least three years)
- Employer paid life insurance to provide support for your family in the event of death
- Short-term and long-term disability insurance that can provide income if you are unable to work due to illness or injury
- Tax-free expense accounts for health, dental, and dependent care
- Resources that provide support and promote physical, emotional, social, and financial well-being
- Training, classes, and professional development
- Tuition reimbursement
- Federal Public Service Loan Forgiveness Program (Some positions may qualify for the Public Service Loan Forgiveness Program. For more information, visit the Federal Student Aid website at studentaid.gov)
- A voluntary confidential program that helps employees and their families with life challenges that may impact overall health, personal well-being, or job performance
- Common sources of stress can be addressed through the EAP: mental health, relationship challenges (personal and work), grief and loss, finances, and legal issues
- Daily Living/Convenience Services: Chore services, home repair, trip planning, child/elder care
EQUAL OPPORTUNITY EMPLOYERS
Minnesota state agencies are equal opportunity, affirmative action, and veteran-friendly employers. State agencies are committed to creating a workforce that reflects the diversity of the state and strongly encourages persons of color and Indigenous communities, members of the LGBTQIA2S community, individuals with disabilities, women, and veterans to apply. The varied experiences and perspectives of employees strengthen the work we do together and our ability to best serve Minnesotans.
All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, sex (including pregnancy, childbirth, and disabilities related to pregnancy or childbirth), gender identity, gender expression, marital status, familial status, age, sexual orientation, status regarding public assistance, disability, veteran status or activity in a local Human Rights Commission or any other characteristic protected by law.
Applicants With Disabilities
Minnesota state agencies make reasonable accommodations to their employees and applicants with disabilities. If you have a disability and need assistance in searching or applying for jobs with the State of Minnesota, call the Careers Help Desk at 651-259-3637 or email careers@state.mn.us and let us know the support you need.
Salary : $60,176 - $88,343
