What are the responsibilities and job description for the Court Operations Associate, Public Facing Division, St. Louis County, Virginia position at Minnesota Judicial Branch?
Are you interested in learning how you can serve your community and learn about the justice system? Are you hoping to explore the world of legal work?
Join the Sixth Judicial District as a Court Operations Associate! The Sixth Judicial District seeks to fill a full-time Court Operations Associate position in St. Louis County Court Administration in Virginia. This position is anticipated to work on civil, criminal, family, conciliation, and child support case types. Assignment to case type will be determined based on business need. In this fast-paced and detail-oriented role, you will be responsible for processing cases and assisting court customers and justice partners in order to provide justice through a system that assures equal access for the fair and timely resolution of cases and controversies.
Court Operations Associates work individually and in teams using independent judgment along with available resources to perform a variety of administrative assignments that require dedication to providing excellent customer service, strong attention to detail, and technological skills to match our electronic environment. Work may involve responsibility for a specific area of court case processing or for performing a variety of advanced clerical functions in multiple case types and will require the application of independent judgment and the interpretation of policies and procedures based on training and knowledge gained through experience on the job.
What You Will Do
The following are examples of major job duties expected of this position:
- Perform the full range of court operation work that may involve responsibility for a specific area of court case processing
- Perform a variety of advanced clerical functions and multiple case types
- Provide assistance to attorneys, parties, self-represented litigants, judges, and the public by responding to a variety of questions in-person, over the phone, by mail, and/or electronically
- Provide courtroom support by working with judges, court reporters, and other justice partners
- Review, enter, record, and update case information using an electronic case processing system and related applications and equipment
- Schedule and maintain court calendars
- Receive, process, and receipt payments due to the court
- Attend court and assist by calling cases, taking notes, and handling documents in the courtroom
- May perform the duties of an Electronic Recording Equipment Operator (EREO) including recording and monitoring court proceedings
- Provide front facing public customer service
What You Must Have
The Minnesota Judicial Branch recognizes the diverse set of skills, strengths, and attributes that an individual may bring into a role. If you have any combination of the experience, training, and education required for this position, apply today!
- High school diploma or equivalent
- One (1) year of relevant job experience or greater, which may include but is not limited to customer service, administrative work, office, and clerical work
Nice to Have
- Certificate or degree in a related field
- Considerable knowledge of court procedures, policies, and records management
- Experience working with the court's electronic case processing system
What You Will Bring
- Ability to learn rules of court, state statutes, case processing, policies, and procedures of the area of court assigned
- Knowledge of basic math
- Skill in navigating difficult situations and resolving conflict in a respectful and courteous manner
- Ability to effectively support court users who have limited experience with the judicial system
- Ability to provide exceptional customer service while working under pressure in a high volume, fast-paced environment
- Skill in the operation of a personal computer, including electronic case management system and related applications and equipment
- Ability to handle sensitive and confidential information appropriately and in compliance with all applicable court rules, policies, and statutes
- Ability to communicate effectively, both orally and in writing
- Well organized, detail oriented, and analytical
What You Will Earn
The anticipated starting hourly rate for this position is no less than $20.43 for external hires, with a full future earning potential of $20.43-$34.41 per hour. This position is non-exempt under the Fair Labor Standards Act and is eligible for State of MN employee benefits.
Working Conditions
Work is performed primarily in an office setting or a courtroom. There will be frequent contact with the public, outside agencies, litigants, and attorneys at the counter, in the courtroom and on the telephone.
Supplemental Information
The Sixth Judicial District serves Minnesota's Arrowhead Region, including the counties of Carlton, Cook, Lake, and St. Louis counties (Duluth, Hibbing, and Virginia).
Logistics
This is a full-time (1.0 FTE) AFSCME-represented position classified as a Court Operations Associate within the Minnesota Judicial Branch job classification system. Work will be performed primarily in St. Louis County Court Administration in Virginia, MN, located at 300 5th Avenue South. This position may require travel to other court locations in the Sixth Judicial District. This position may be working in a hybrid role consisting of a combination of remote and in-person work. When working remotely, access to reliable internet connection is required. Typical hours for this position are 8:00 a.m. - 4:30 p.m., Monday-Friday.
This AFSCME-represented position is posted for bidding, internal, and external application simultaneously.
- Internal/bidding deadline: December 26, 2024, at 11:59 p.m.
- External application: Initial review will begin after December 26 .
- Interviews are anticipated to be held December 30.
- Position will remain open until filled.
The filling of AFSCME-represented positions is governed by the contract, which requires that represented candidates are considered first and in order of seniority. AFSCME-represented Court employees applying for this position must have successfully passed their original 6-month probationary period and served 6 months in their current position prior to applying for this position. For other applicants, the selection process is a resume-based, skill-matching process. If your skills match the required skills for this position, the department may contact you.
All employment offers are contingent upon satisfactory results of our background check processes. If you have questions about this position, please contact Human Resources at 6thHR@courts.state.mn.us.
Salary : $20 - $34
