Court Operations Associate, Traverse County

This position will provide extensive support in processing of all cases of assigned areas from initiation through disposition. This is a fast-paced work environment where complex tasks are performed independently. Thoroughness and flexibility are needed for daily job duties. This includes filing of documents, initiation of court files, receipting of court fees and scheduling of hearings. Provide written, in person and telephone assistance to the public and other agency personnel. This position rotates among various specializations throughout court administration. Activities performed require extensive knowledge.

Any one position may not include all the duties listed, nor do the examples cover all the duties which may be performed:

• Initiate and schedule new cases.
• Use Odyssey eFile to receive, file and eServe court documents.
• Sort mail and receipt mail and bail payments.
• Reviews legal documents for completeness, adequacy, accuracy, and compliance with rules.
• Reviews documents to determine accurate security level code, imaging documents to the file, working within the eFile and eServe queue to initiate and file documents.
• Determines proper routing of complaints, petitions, and other filings; notifies parties.
• Performs receipting function for case initiations, certified copies, and fine payments.
• May have daily contact with judges while working as their assistants in court proceedings and in responding to their request for documents or other information; with the general public, attorneys and representatives from outside agencies for the purpose of answering questions relative to court policies and procedures, providing referrals for further assistance, providing information on case status and court records, and giving assistance with the processing of applications and documents; and with local law enforcement agencies and personnel for the purpose of exchanging information on court cases and proceedings.
• Types or generates from the computer, notices, executions, correspondence, court calendars, orders, etc.; reviews for accuracy and completeness; also may perform jury coordination and processing activities.
• Enters on computer system, required permanent record information such as case events, bail information, case activity, dispositions and sentencing. May report information to Department of Public Safety and Bureau of Criminal Apprehension, as applicable.
• Performs telephone and counter work; answers/responds to incoming phone calls; responds to questions/in queries regarding court procedures; manages court records.
• Assures completeness and accuracy of records leaving the court jurisdiction pursuant to change of venue, appeal, and certification requirements.
• Performs courtroom clerical duties; prepares case files and forms for court; checks people in and calls the calendar; swears in witnesses; takes court minutes and/or may operate electronic recorder to record dispositions; sets court dates for next appearance; arranges and organizes the docket, notes continuances, makes minute and docket entries to reflect case progress; updates cases and prepares judge orders.
• May participate in and coordinate the scheduling and calendaring of arraignments, preliminary hearings, pre-trial conferences, continuances, trials and other matters; sends out notices; contacts attorneys and parties concerning rescheduling; makes appropriate record entries.
Reviews Minnesota Court Information System (MNCIS) case exception or related operational reports and implements appropriate corrective actions.

Typical Qualifications

Minimum Qualifications:

High School Diploma or Equivalent

Six months of recent experience in the legal field or a highly technical, customer focused, administrative position

OR Equivalent education and experience

Knowledge, Skills and Abilities

Experience using electronic applications, such as Microsoft Office Suite, Adobe Acrobat, and the ability to learn job related software

Experience providing exceptional customer service while working under pressure in a high volume, fast-paced environment

Ability to multitask and prioritize duties while remaining flexible and adaptable to change

Ability to effectively communicate verbally and in writing, including the handling of sensitive and confidential matters

Ability to read, comprehend and explain rules, statutes, legal documents, policies and procedures of varying complexity

Ability to establish and maintain respectful, and effective working relationships with others

Ability to work in an inclusive, multicultural environment and professionally exhibit cultural sensitivity

Ability to begin new tasks with little supervision while maintaining a high degree of accuracy in work product and demonstrating attention to detail

Ability to make independent judgments and decisions

Excellent customer service and interpersonal skills, including the ability to de-escalate difficult interactions

Reliable with the ability to meet commitments of work duties

Preferred Qualifications

Associates or Bachelor's degree in Criminal Justice, Political Science, Business Administration or a related field

Experience working in the legal field or court setting

Extensive knowledge of current court policies, procedures, processes, and terminology

Knowledge and experience with Minnesota Court Information System (MNCIS) and eFile and Serve (EFS)

We have comprehensive benefits, to learn more click here.

SUCCESSFUL CANDIDATE WILL BE REQUIRED TO PASS A CRIMINAL BACKGROUND CHECK. Employment offers maybe rescinded if the required criminal background check identifies job related convictions.

Current judicial branch employees must have satisfactory performance and no documented disciplinary action in the preceding 6 months.

Once the six month probationary period is successfully completed, there is potential for a hybrid work option.