Demo

Systems Business Process Analyst

Minnesota Judicial Branch
Minnesota Judicial Branch Salary
Saint Paul, MN Full Time
POSTED ON 2/12/2025
AVAILABLE BEFORE 5/10/2025

Job Description

DESCRIPTION :

This position will lead, support, and coordinate the planning, development, and operations for current court operational systems and business processes. This includes product ownership, resolution of service desk tickets, party records management, research and analysis of legislative requests, and analysis of current technology updates' impact on statewide business practices and system (applications) and provide recommendations. This position requires a high level of expertise in multiple statewide business processes and court systems with the ability to provide work direction, lead groups, use initiative, and exercise independent judgment in order to make decisions and recommendations regarding standard, statewide court business practices.

EXAMPLES OF JOB DUTIES :

  • Serve as the lead subject matter expert on committees, workgroups, EP Projects and Product Ownership teams for multiple statewide business processes and technical systems (applications).
  • Provide statewide business support for technical systems (applications) to court administration staff, internal and external users of court and justice partner systems) by responding to Service desk tickets, document security questions and e-mails. (Including : state business operations staff, state and district IT staff, forms management.)
  • Provide statewide management or support of process re-engineering efforts and technology rollouts, assessing court operations and recommending improvements to workflows and use of technology.
  • Provide business process and technical program assistance to support other SCAO divisions and units.
  • Provide business process and technical program assistance to support other SCAO divisions and units.
  • Contribute as subject-matter expert faculty in training programs for current business applications by reviewing training materials and participating in training sessions as needed.

TYPICAL QUALIFICATIONS :

Any combination of education, training, and work experience which indicates possession of the knowledge, skills, and abilities listed below will be considered.

Minimum Qualifications :

  • Bachelor's degree in business, public administration, criminal justice, or related field. Extensive experience in Court Administration may be considered in lieu of degree.
  • Minimum of 5 years professional experience developing, coordinating, and managing large agency projects that required a team approach.
  • Preferred Qualifications :

  • Master's degree in public administration or a Juris Doctorate Degree.
  • Experience working with the MNCIS Case Management System or other large records or case management system.
  • Expert in the areas of CHIPS and Juvenile Delinquency case processing.
  • Knowledge, Skills, and Abilities :

  • Strong leadership and communication skills, both oral and written.
  • Excellent interpersonal skills and ability to work with judges, court staff, and criminal justice partners, and the general public.
  • Ability to resolve conflicting viewpoints and motivate teams.
  • Ability to take initiative; highly organized; and self-motivated.
  • Considerable knowledge of court business practices and caseflow management.
  • SALARY RANGE :

    The expected starting salary range for external candidates is $39.68 - $50.60 per hour ($82,852 - $105,653 annually). The full salary range for this position is $39.68 - $61.52 per hour ($82,852 - $128,454 annually). This position is exempt under the Fair Labor Standards Act and is eligible for State of MN employee benefits.

    SUPPLEMENTAL INFORMATION :

    Position Logistics :

    The position is classified as a Court Operations Analyst and will work normal business hours, Monday-Friday. Work will be conducted in a hybrid environment, consisting of both remote work and in-person work at the Minnesota Judicial Center located in downtown Saint Paul, MN as business need dictates.

    TO APPLY : Complete and submit your online application with resume and cover letter attached by 2 / 18 / 2025 at 11 : 59 pm. Employment offers may be rescinded if the required criminal background check identifies job related convictions.

    About Us

    Why Work for Us?

    Minnesota Judicial Branch employees consistently express pride in their public service and in the quality of programs and services provided to customers, as well as appreciation for the teamwork and collaboration that is promoted within the MJB. We celebrate and are committed to the principles of diversity and inclusion, and actively seek and value diversity in professional background and cultural characteristics. We are intentional and mindful about the organizational culture we are building, seeking broad-minded individuals with robust capabilities who value supporting one another's growth.

    Employee Benefits

    The Minnesota Judicial Branch cares about and invests in you as an employee. Because of that, we offer affordable yet competitive benefits to support you and your family's wellbeing. Our comprehensive benefits package for eligible employees includes health and wellness benefits, enhanced fertility benefits, short- and long-term disability, pension, paid parental leave, tuition reimbursement, and more. Learn more at Employee Benefits - Careers at the Minnesota Judicial Branch Careers. Minnesota Judicial Branch employees may also be eligible for the Public Service Loan Forgiveness program. This federal program allows qualified individuals to have their loans forgiven after meeting certain requirements working in public service. You can learn more about this program from the Minnesota Office of Higher Education and the office of Federal Student Aid.

    Equal Employment Opportunity

    It is the policy of the Minnesota Judicial Branch that all decisions regarding employment are made without discrimination on the basis of disability. Please let us know if you need a reasonable accommodation for a disability to participate in the employee selection process by contacting Human Resources at DeAnthony.McKinley@courts.state.mn.us. The Minnesota Judicial Branch is an Equal Opportunity Employer. It is the policy of the Minnesota Judicial Branch that all decisions regarding recruitment, hiring, promotions, and other terms and conditions of employment be made without discrimination on the grounds of race, color, creed, religion, national origin, gender, marital status, status with regard to public assistance, membership or activity in a local human rights commission, disability, sexual orientation, or age. We value and encourage applicants from diverse backgrounds.

    Internal Applicants

    If you are a current employee of the Minnesota Judicial Branch, please apply to open positions conveniently through your Oracle account by visiting Opportunity Marketplace - Browse Opportunities.

    Salary : $82,852 - $128,454

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