What are the responsibilities and job description for the Lynx Sales and Service Assistant position at Minnesota Timberwolves?
Why Join the Pack?
At this organization, we do things a bit differently. We're not your typical sports franchise pouring all of our focus into the playing stage. We're about uniting to push the culture forward, challenge the status quo, and accomplish things most didn't think were possible! Whether you're blazing trails in ticket sales, creating for our brands, or using your passion to elevate our vision, your contributions will always shine bright. Together, we are on a journey where chasing greatness is constant and breaking new ground is the norm.
What Would you do?
Position Summary/Objective: Individuals in this position will also provide pivotal support to the Group Events team with the execution and activation of game night fan experiences, promotions, and events before, during and after all home games.
Essential Functions: Our top assistants are able to perform these essential job functions while maintaining an outstanding level of customer service:
Experience: 0-1 years of customer service experience.
Education: Bachelor’s Degree in or equivalent combination of education and experience preferred.
Work Environment
Work is generally sedentary in nature. The employee is not substantially exposed to adverse environmental conditions. Work is generally performed within an office environment, with standard office equipment available. This job also operates in gymnasiums, the Timberwolves/Lynx practice facility and a professional sports arena, which include bleachers/steps
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to communicate and exchange information with others both in person and over the telephone. The employee frequently is required to remain in a stationary position, as well as operate computers and other office equipment, such as a copy machine, printer and telephone. Staff will occasionally ascend and descend bleachers/steps and traverse around the arena both on event days and non-event days. Staff will frequently move boxes and equipment weighing up to 30 pounds.
Salary: This role pays $17/hour
Benefits: Free parking and a free game night meal
Travel: No travel required.
EEO Statement
The Minnesota Timberwolves and Lynx are an equal employment opportunity organization.
Our DEI Commitment
Our Diversity, Equity, and Inclusion initiatives reflect our nature as a Pack. Each one is defined by our collective strength and effort to move everyone forward. Through DEI, we speak up against social injustices, marginalization, and oppression, provide equal opportunities, embrace the differences of others, and create an environment where everyone feels accepted and welcome. Together, we empower each other to be champions of change, help put those around us in a position to win and use our voices for good.
As an organization, we’re proud to commit to accountability, transparency, change, and building DEI into everything we do; because when we do, our community becomes stronger.
E-Verify Statement
We participate in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot prove this, we will give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) to resolve the issue before any action might be taken against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9.
Apply now to interview with us!
At this organization, we do things a bit differently. We're not your typical sports franchise pouring all of our focus into the playing stage. We're about uniting to push the culture forward, challenge the status quo, and accomplish things most didn't think were possible! Whether you're blazing trails in ticket sales, creating for our brands, or using your passion to elevate our vision, your contributions will always shine bright. Together, we are on a journey where chasing greatness is constant and breaking new ground is the norm.
What Would you do?
Position Summary/Objective: Individuals in this position will also provide pivotal support to the Group Events team with the execution and activation of game night fan experiences, promotions, and events before, during and after all home games.
Essential Functions: Our top assistants are able to perform these essential job functions while maintaining an outstanding level of customer service:
- Assist with the fulfillment of all Group Events fan experiences at all Lynx home games.
- Staff Redemption Zones, Member Lounge, & Member Central areas at Lynx home games.
- Assist with implementation of single-game group ticket promotions and redemptions.
- Interact with fans, field questions, and provide excellent customer service.
- Support initiatives & promotions in the office as needed.
- Perform and strengthen other duties as they are assigned.
- Positive attitude and desire to succeed required.
- Strong written and verbal communication skills required.
- General technical skills within the Office 365 suite is preferred.
- Able to work flexible hours including nights, weekends and holidays.
- Ability to work well on a team and independently.
- Ability to manage specific processes and tasks in the department under supervision.
Experience: 0-1 years of customer service experience.
Education: Bachelor’s Degree in or equivalent combination of education and experience preferred.
Work Environment
Work is generally sedentary in nature. The employee is not substantially exposed to adverse environmental conditions. Work is generally performed within an office environment, with standard office equipment available. This job also operates in gymnasiums, the Timberwolves/Lynx practice facility and a professional sports arena, which include bleachers/steps
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to communicate and exchange information with others both in person and over the telephone. The employee frequently is required to remain in a stationary position, as well as operate computers and other office equipment, such as a copy machine, printer and telephone. Staff will occasionally ascend and descend bleachers/steps and traverse around the arena both on event days and non-event days. Staff will frequently move boxes and equipment weighing up to 30 pounds.
Salary: This role pays $17/hour
Benefits: Free parking and a free game night meal
Travel: No travel required.
EEO Statement
The Minnesota Timberwolves and Lynx are an equal employment opportunity organization.
Our DEI Commitment
Our Diversity, Equity, and Inclusion initiatives reflect our nature as a Pack. Each one is defined by our collective strength and effort to move everyone forward. Through DEI, we speak up against social injustices, marginalization, and oppression, provide equal opportunities, embrace the differences of others, and create an environment where everyone feels accepted and welcome. Together, we empower each other to be champions of change, help put those around us in a position to win and use our voices for good.
As an organization, we’re proud to commit to accountability, transparency, change, and building DEI into everything we do; because when we do, our community becomes stronger.
E-Verify Statement
We participate in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot prove this, we will give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) to resolve the issue before any action might be taken against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9.
Apply now to interview with us!
Salary : $17
