Property Manager

JOB TITLE: Property Manager

REPORTS TO: Occupancy Director STATUS: Permanent Full-Time

SUPERVISION EXERCISED: Maintenance Staff

MISSION OF MINOT HOUSING AUTHORITY: Our mission is to provide quality, affordable housing opportunities and promote maximum independence in our community's lower income families, elderly, and persons with disabilities.

JOB PURPOSE: The Property Manager will oversee the day-to-day activity of assigned properties and coordinate all program elements essential to the short and long-term viability of MHA tax credit properties.

ESSENTIAL FUNCTIONS:

A. Tenant Related Duties: Tasks associated with this responsibility may include:

• Work with local support agencies to provide resident services including potential financial support mechanisms
• Collect rents, security deposits handle late payments
• Act as primary liaison for all tenant interactions and activities at assigned properties
• Recruit, screen and determine tenant eligibility and suitability through interview, applications, and compliance review processes
• Continue ongoing evaluation of all tenant related programs and processes and implement updated and new procedures to best serve property and resident needs
• Foster positive communications with residents
• Supervise tenant leasing activities, including lease up, recertification’s and eviction processes as well as enforcing resident policies and procedures

B. Administrative:

• All Compliance duties including completion of all required reports for government agencies as well as investors or other related parties
• Ensure that resident files and records are maintained in accordance with Tax Credit program requirements
• Develop and maintain ongoing marketing activities necessary to assist in properties stability and occupancy levels and to contribute to a positive property perception
• Record Retention and completion; the Property Manager should keep thorough records regarding the property. This would include financial records, list of inspections, signed leases, maintenance requests, any complaints, maintenance costs, record of rent collection and other documents necessary to maintain and meet BSI policies and procedures
• Establish programs and protocol to effectively manage, and seek to improve operational efficiencies
• Develop and recommend strategies to address changing operational and market conditions
• Utilize any technology and software programs to support overall functions

C. Facility Management: Tasks associated with this responsibility may include:

• Support all safety and security programs
• Provide operational facilities expertise and act as project consultant on specific property systems to ensure operational efficiency and facilitate capital asset preservation
• Assist maintenance director to hire, train and provide input on evaluations of property staff
• Direct and control all personnel and resources to ensure property is properly maintained and owner objectives met
• Conduct any site reviews and physical inspections which may include specific systems, unit inspections or overall building assessments to support ongoing programs and capital needs assessment
• Monitor and complete maintenance and repairs timeously and cost-effectively
• Implement preventative maintenance programs
• Negotiate and manage contracts with outside vendors

D. Financial Management:

• Generate, Review and analyze all monthly and quarterly financial statements provided by the management agent for each asset in assigned portfolio
• Provide property performance data in coordination with overall asset management programs
• Assist in the preparation of property budgets, rents and capital projects by working with Asset Management
• Work to maximize the overall performance of assigned portfolio assets
• Specific financial duties may include:

i. establish appropriate rental rates

ii. determining costs

iii. prepare and distribute monthly statements

iv. ensure timely payments and collections

v. minimize rental arrears vi. coordinate, check and authorize invoices

vii. analyze and address budget variances

viii. keep accurate and up-to-date financial records

E. MHA Team Accountabilities: Support the team and the mission of MHA

Expectations in support of this include:

• Taking a leadership role in the affordable housing community to identify opportunities and overcome challenges in fulfilling our mission
• Communicating in a timely and respectful manner with all MHA team members and community partners
• Cross train, as deemed appropriate by the Occupancy Director, in the tasks and responsibilities of various team member roles
• Maintaining and safeguarding appropriate confidentiality and accuracy of all financial transactions among the varied community partners contracting with MHA
• Seeking out opportunities for professional development and community networking through continuing education and attendance at professional conferences
• Establishing and protecting the integrity and reputation of MHA in the affordable housing community
• Follow all MHA procedures and policies as outlined in the MHA Handbook and related documents

MINIMUM REQUIREMENTS:

Education: Bachelor’s degree, in business, accounting, finance, construction management, Project management or a related field

Experience: Three years of experience in Property Management, Administration, Project management, Accounting, Business administration and Real Estate or Facilities operations, Finance, and budgeting.

Must pass criminal background investigation, credit check, and driving record review

KNOWLEDGE, SKILLS, AND ABILITIES:

• Thorough knowledge of construction finance, legal documentation and requirements, real estate property management, and accounting best practices
• Well-developed analytical and problem-solving skills
• Highly motivated and possesses acute attention to detail
• Ability to perform a variety of work requiring independent judgment
• Ability to multi-task, work under pressure and meet deadlines
• Ability to communicate clearly to team, development partners, other agencies, and the Board of Directors
• Ability to work in a team-based working environment with co-workers, development partners, other agencies and the public
• Working knowledge of current office methods and procedures including appropriate computer hardware and software
• Some knowledge of Low-Income Housing Tax Credit (LIHTC) preferred
• Strong interpersonal skills
• Enhanced negotiation abilities
• Knowledge of Landlord- Tenant law

PHYSICAL/ENVIRONMENTAL REQUIREMENTS:

Communicating clearly, seeing/observing, hearing/listening, thinking, concentrating, reading, fingering, handling, feeling. Typically, many differing activity levels including sitting, standing, bending, and lifting or work exerting up to 25 pounds of force. Work is typically in climate-controlled area but include occasional outdoor activity and well as exposure to typical machine room operations.

Date Accepted: ________________

Approved by: __________________

Revised by:___________________ Date:_______

Job Type: Full-time

Pay: From $21.00 per hour

Benefits:

• Dental insurance
• Employee assistance program
• Flexible schedule
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Professional development assistance
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift

Education:

• Bachelor's (Preferred)

Experience:

• Customer service: 3 years (Preferred)

License/Certification:

• Driver's License (Preferred)

Work Location: Multiple locations

Salary : $21