What are the responsibilities and job description for the Front Desk Receptionist position at Mint Cannabis?
PATIENT SERVICE REPRESENTATIVE
POSITION DESCRIPTION: Patient Service Representative provides patients with education and information about medical cannabis and its uses while providing amazing customer service. At times a patient service representative will be asked to cross train and assist in other departments such as, administration and packaging. We want to maintain a fun, welcoming, and professional environment for patients and coworkers.
PRINCIPAL DUTIES AND RESPONSIBILITIES:
- Check-in, verify the status and report patient allotment on AZDHS system.
- Provides patients with education and information about medical cannabis and its uses.
- Assists patients with product selection in an efficient and timely manner.
- Processes patient orders and payments utilizing POS software.
- Operate, maintain and close cash till and deposit end of daily earnings.
- Assists management staff with daily operational needs. (This includes assisting in other departments when needed)
- Maintain a clean and professional environment for patients.
QUALIFICATIONS:
- Applicant must be twenty-one (21) years of age; pursuant to A.R.S. §36-2801.10
- Applicant must consent to a criminal background check performed by the Company and/or the Arizona Department of Health Services, pursuant to A.R.S. § 36-2804.01
- Employment offers are contingent upon successful completion of the criminal background check conducted by the Arizona Department of Health Services, pursuant to A.R.S. § 36-2804.01 and A.R.S. §36-2801.10
- Valid Arizona Drivers License
- High school diploma or equivalent.
- Experience and education may be substituted for one another.
KNOWLEDGE, SKILLS, & ABILITIES:
- Knowledge of the uses of medicinal cannabis and different methods of medicating.
- Knowledge of cannabis brands and products available on the Arizona market.
- General knowledge of cannabis product regulations including dispensing procedures and patient transaction limits.
- Demonstrate the ability to operate Point of Sale and other computer systems while assisting patients.
- Excellent communication, customer service, and sales skills.
- Basic knowledge of Microsoft Office.
- Ability to work in a faced paced environment.
HOW TO APPLY: Please send a cover letter and resume. In the cover letter, please include your name, address, phone number, and email, and state which position you are applying for.
Job Type: Full-time
Salary: $14.00 Gratuities
Benefits:
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Holidays
- Monday to Friday
- Night shift
- Weekend availability
Ability to commute/relocate:
- Phoenix, Arizona
Education:
- High school or equivalent (Preferred)
Experience:
- Customer service: 1 year (Preferred)
- Medical terminology: 1 year (Preferred)
- Computer skills: 1 year (Preferred)
Work Location: One location
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Salary : $14
