Human Resources Specialist (Talent Acquisition)

Job Description

Under the supervision of the Human Resources Manager, provides administrative and technical support for the effective and efficient administration of human resources’ policies, procedures, and programs. Assists the department in supporting various talent lifecycle functions including recruitment, onboarding, training and development, employee recognition and other services and processes.

Essential Job Functions

The essential functions of this position include, but are not limited to, the following:

• Provides general administrative support to various talent lifecycle functions including recruitment and onboarding by scheduling interviews, events, facilitating logistics and processes, assisting in marketing, and maintaining records and materials.
• Posts jobs on the organization’s online job site, schedules and monitors pre-employment testing, processes criminal background and driving checks, reference checks and conducts pre-employment phone screens and conducts other duties to support the talent acquisition process. Conducts job interviews as needed.
• Provides front-line customer service to employees and customers. Answers the department main line phone, processes mail, provides support at the front window in the Human Resources department. Prepares and processes a variety of communications.
• Receives and responds to requests for information and assistance regarding employment opportunities and applications, training opportunities, employment verifications, and a variety of employee transactions.
• Assists in onboarding by processing paperwork, printing badges, entering new employee data into various systems, assisting with new employee orientation and providing general clerical support to various onboarding activities.
• Provides technical support to various software systems including the organization’s learning management system, applicant tracking system and badge system. Troubleshoots system problems, provides support to employees to access and use the systems.
• Collects and compiles data for assigned reports and prepares data tables, graphic data presentations and other report features. Monitors and tracks required annual compliance trainings.
• Assists with the development and publishing of materials and resources including job descriptions, forms, presentations and handouts.
• Assists in the coordination of the employee recognition program and annual awards banquet.
• Performs other duties as assigned.

Required Education, Training and Experience

High school diploma or GED combined with post-secondary coursework in Human Resource Management, Employee Development, Business Administration or similar field and two years of progressively responsible experience in an administrative/technical position requiring public contact and strong computer skills; or an equivalent combination of education and experience.

Additional Requirements and Information

Required Knowledge and Skills:

• Good working knowledge of office protocols and procedures.
• Good working knowledge of talent development processes and procedures.
• Good working knowledge of the Ottawa County Benefit Manuals and Collective Bargaining Agreements.
• Thorough understanding of confidentiality and employee right to privacy issues and HIPAA requirements.
• Good working knowledge of records management principles and practices.
• Computer literacy, including thorough working knowledge of Microsoft Office suite programs.
• Excellent verbal and written communication skills, including public speaking skills.
• Excellent interpersonal and human relations skills.
• Ability to interact positively and objectively with managers, supervisors, employees, trainers, and applicants from a wide range of cultural and socio-economic backgrounds and with varying levels of interpersonal communications skills.
• Demonstrates a commitment to provide excellent customer service to people from a broad range of cultures, communities, backgrounds and experiences.

Job Description

Under the supervision of the Human Resources Manager, provides administrative and technical support for the effective and efficient administration of human resources’ policies, procedures, and programs. Assists the department in supporting various talent lifecycle functions including recruitment, onboarding, training and development, employee recognition and other services and processes.

Essential Job Functions

The essential functions of this position include, but are not limited to, the following:

• Provides general administrative support to various talent lifecycle functions including recruitment and onboarding by scheduling interviews, events, facilitating logistics and processes, assisting in marketing, and maintaining records and materials.
• Posts jobs on the organization’s online job site, schedules and monitors pre-employment testing, processes criminal background and driving checks, reference checks and conducts pre-employment phone screens and conducts other duties to support the talent acquisition process. Conducts job interviews as needed.
• Provides front-line customer service to employees and customers. Answers the department main line phone, processes mail, provides support at the front window in the Human Resources department. Prepares and processes a variety of communications.
• Receives and responds to requests for information and assistance regarding employment opportunities and applications, training opportunities, employment verifications, and a variety of employee transactions.
• Assists in onboarding by processing paperwork, printing badges, entering new employee data into various systems, assisting with new employee orientation and providing general clerical support to various onboarding activities.
• Provides technical support to various software systems including the organization’s learning management system, applicant tracking system and badge system. Troubleshoots system problems, provides support to employees to access and use the systems.
• Collects and compiles data for assigned reports and prepares data tables, graphic data presentations and other report features. Monitors and tracks required annual compliance trainings.
• Assists with the development and publishing of materials and resources including job descriptions, forms, presentations and handouts.
• Assists in the coordination of the employee recognition program and annual awards banquet.
• Performs other duties as assigned.

Required Education, Training and Experience

High school diploma or GED combined with post-secondary coursework in Human Resource Management, Employee Development, Business Administration or similar field and two years of progressively responsible experience in an administrative/technical position requiring public contact and strong computer skills; or an equivalent combination of education and experience.

Additional Requirements and Information

Required Knowledge and Skills:

• Good working knowledge of office protocols and procedures.
• Good working knowledge of talent development processes and procedures.
• Good working knowledge of the Ottawa County Benefit Manuals and Collective Bargaining Agreements.
• Thorough understanding of confidentiality and employee right to privacy issues and HIPAA requirements.
• Good working knowledge of records management principles and practices.
• Computer literacy, including thorough working knowledge of Microsoft Office suite programs.
• Excellent verbal and written communication skills, including public speaking skills.
• Excellent interpersonal and human relations skills.
• Ability to interact positively and objectively with managers, supervisors, employees, trainers, and applicants from a wide range of cultural and socio-economic backgrounds and with varying levels of interpersonal communications skills.
• Demonstrates a commitment to provide excellent customer service to people from a broad range of cultures, communities, backgrounds and experiences.

Ottawa County offers a wide range of benefits to support you in your career. View the Unclassified Benefits Summary for more information.

The current Unclassified group manual can be viewed here.

The Ottawa County Universal Wage Scale can be found here.

**Part-time benefitted positions will recieve prorated benefits.