What are the responsibilities and job description for the Field Service Engineer position at Mirion?
Description
Mirion Technologies is seeking a highly motivated Field Service Engineer who, with limited supervision, executes customer support activities involving the installation, modification and repair of complex nuclear measurement equipment and systems.
ESSENTIAL DUTIES :
- Conduct on-site installation of complex nuclear measurement equipment and systems, focusing on the setup / configuration of Mirion (Canberra) hardware and software, using established testing procedures and training to ensure proper function of system(s). Provide familiarization to the customer on system hardware / software and its basic modes of operation.
- Troubleshoot and isolate equipment malfunctions and take corrective actions, analyzing hardware or software issues. Work closely with Technical Support and Engineering to locate and correct system faults.
- Complete Field Reports and logs to ensure work performed is properly documented and all problems in the field are reported and addressed.
- Provide professional representation of the Company in all dealings with customer, creating a positive experience for the customer.
ADDITIONAL DUTIES :
ESSENTIAL REQUIREMENTS :
PREFERRED SKILLS :
EXPERIENCE AND EDUCATIONAL REQUIREMENTS :
Qualifications
Education Associates of Engineering (preferred)
Experience 1-3 years in a technical / customer service position. (required)
Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
