What are the responsibilities and job description for the IS/IT Service Manager position at Mirion?
Description
To ensure that technologies are delivered according to the priorities of the business and are ready to support the launch of new products or capabilities. The role is charged with creating and supporting a global community of Technology Owners with the purpose of delivering increased value through common application of technologies across Mirion products. The role is also designed to improve Mirion's innovation and deliver the maximum return on investment from our R&D spend through a clear innovation strategy. Success depends on regular communication of the status of the Technology development program and our Technology Strategy (as defined by Technology Roadmaps).
Essential Duties
- Service Max administrator :
Partner with functional groups and development teams (3rd Party Consultants and other Salesforce and ServiceMax Administrators) to deliver against product and service goals and business requirements.
Oversee the deployment and continuous development of existing technologies, ensuring their capabilities are maximized and aligned with organizational goals. This involves evaluating current systems to identify areas for enhancement, optimizing performance, and extending their functionalities to address evolving business needs. Key activities include, but are not limited to
VM ware training platform
Work closely with Service PLM to research emerging technologies and lead their advancement to extend the service portfolio.
Essential Requirements
Additional Requirements
Education & Experience Requirements
Qualifications
Education Bachelors (preferred)
Experience Over 3 years of experience in IT / SalesForce. (preferred)
Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)