What are the responsibilities and job description for the Sales and Customer Service Expert position at Miron Violetglass USA?
Job Overview
MIRON Violetglass USA is a leading distributor of high-quality natural products in the North American market. As a Sales and Customer Service Representative, you will play a crucial role in fostering strong relationships with our customers, providing exceptional service, and driving sales growth.
Key Responsibilities
- Manage large volumes of incoming calls and effectively convert inbound leads into new customers
- Build trust and sustainable relationships with customer accounts through open and interactive communication
- Provide accurate and complete information using appropriate methods and tools
- Meet personal and team sales and customer service targets
Requirements
- Proactivity and strong problem-solving abilities
- Strong phone contact handling skills and active listening
- Excellent written communication skills for email correspondence
- Familiarity with CRM and ERP systems and practices
