Intake Coordinator (Home Health)

Mission Healthcare, located in seven states, is the largest home health and hospice company in the western United States. We have a critical mission—to take care of our people. We provide a comprehensive array of services that meet the needs of patients and families across the healthcare continuum. We believe our people, partners, patients and their families deserve care delivered with Compassion, Accountability, Respect, Excellence and Service (CARES), Mission Healthcare’s core values. By joining our team, you will have the opportunity to impact patient’s lives daily and grow your career in a culture of collaboration, compassion, and commitment. We are excited to continue to grow our mission family!

Intake Coordinator at Mission Healthcare

This is a full-time, non-exempt position, working 40 hours per week.

Location: San Diego, CA

Compensation band: $25-28/hr.

The Intake Coordinator manages the referral process, including initiation, verification, assignment, and record keeping, while maintaining positive relationships with customers and referral sources. Excellent customer service, communication, managerial, and organizational skills are required, along with knowledge of community resources.

• Retrieve referrals in a timely manner from Forcura, ECIN, or other means of submission.
• Immediately initiates data entry and begins insurance authorization process.
• Arranges and schedules transportation (as needed), Durable Medical Equipment (DME), and Medication delivery (initiate workflow for RN to order meds).
• Contacts families and patients to coordinate the Start of Care or initiation visit, and delivery of Medications and DME.
• Schedules initiation visit as well as SOC visit in HCHB and sends visit to RN/LVN device so they can initiate care.

• High school graduate.
• Minimum of 2 years of health care experience required.
• Must have knowledge of the purpose and function of hospice and diagnosis acceptable to Hospice setting.
• Proficient in word processing, desktop publishing and spreadsheet software.

• Bachelor’s degree preferred in health-related field or licensed clinician preferred.

See what Mission has to offer! Click Here

At Mission Healthcare, we believe in fostering an inclusive workplace where diversity is valued and every employee feels respected, accepted, and empowered. We are committed to building a diverse team and creating an environment that promotes equity and belonging.

Equal Opportunity:

We are proud to be an equal-opportunity employer. We do not discriminate based on race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, or any other legally protected characteristics. All employment decisions are based on qualifications, merit, and business need.

Accessibility Commitment:

We strive to make our hiring process accessible to all. If you require accommodations at any stage of the employment process due to a disability, please do not hesitate to let us know how we can best meet your needs.

Inclusion Efforts:

We continually work to enhance our practices by actively combating discrimination and advancing fairness and inclusivity. We encourage applicants from historically underrepresented groups to apply and join us in our mission to diversify our team and foster an environment where diverse perspectives are embraced, and every employee is given the opportunity to thrive.

Your Voice Matters:

Mission Healthcare values your voice. We believe in maintaining a dialogue about diversity and inclusion within our teams and welcome your perspectives and innovative ideas. Together, we aim to build a workplace that reflects the communities we serve and a culture where everyone belongs.

Salary : $25 - $28