What are the responsibilities and job description for the Veterinary Customer Service Representative position at Mission Oaks Veterinary Clinic?
Mission Oaks Veterinary Clinic is a privately-owned general practice in Camarillo, CA. We pride ourselves on providing outstanding patient and client care!
Our team is tight-knit, well-trained, and led by a full-time hospital manager. Multiple team members have been with us for over 5 years - indicating a positive and productive work environment. We are a busy practice, but low-stress and enjoy making each other laugh!
We are open Mon-Fri from 8:30am-5:30pm. NO WEEKENDS!!
The responsibilities of the Customer Service Representative includes but is not limited to:
- Greeting clients in a friendly and welcoming manner
- Schedule outpatient, surgical and technician appointments accurately and in a manner that ensures patient/client needs as well as clinic needs are met
- Process client transactions efficiently and accurately, ensure that the client leave the clinic with all intended items
- Handle cash, check, credit/debit card transactions accurately and appropriately document transactions
- Create and update client and patient records in our Practice Management System (we utilize Avimark)
- Accurately update patient vaccine history/reminders
- Basic client education related to Mission Oaks Vet standard recommendations on animal husbandry, wellness care and disease/parasite prevention
- Ensure cleanliness and maintenance of client areas
- 1 year of customer service experience required
- 1 year Veterinary experience preferred, but not required
- Avimark experience preferred, but not required
We can't wait to meet you!
Job Type: Full-time
Pay: $18.00 - $20.00 per hour
Benefits:
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- No weekends
Experience:
- Veterinary experience: 1 year (Preferred)
- Customer service: 1 year (Required)
Shift availability:
- Day Shift (Required)
Ability to Commute:
- Camarillo, CA 93012 (Required)
Ability to Relocate:
- Camarillo, CA 93012: Relocate before starting work (Required)
Work Location: In person
Salary : $18 - $20